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Category: Technology

Posts in this category include topics such as computer assistance, software, and wireless access.

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digilockHimmelfarb Library has 10 charging lockers available for your electronic devices.  Lock up your phone, tablet, or iPad between classes, as you study, whenever! The locker tower is next to the New Books bookshelf and emergency exit on the first floor. These lockers are available by check-out on a first come, first served basis.

To use a locker, choose a locker and tell Circulation which number.  They will check that locker out to you for 4 hours. You can plug in up to two devices in the locker – don’t forget your charging cables!  When you return to claim your device(s), have the Circulation staff check the locker back in.

For more information, visit: http://himmelfarb.gwu.edu/about/lockers.cfm

Photo credit: http://digilock.com

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electrician-499799_1920On Saturday November 28, network changes in Himmelfarb Library and Ross Hall will cause some computer systems and services to be unavailable intermittently from 9 a.m. to 9 p.m.  The affected services include:
  • Himmelfarb Library's website
  • WEPA printing
  • Internet access
  • Wireless network
  • Documents2Go, Interlibrary Loan, and Document Delivery

If you are working at a Himmelfarb Library or Ross Hall computer on Saturday during this time period, please save your work frequently to avoid loss of information if the computer suddenly goes down.

If the library's website is unavailable, you may use this abbreviated list of Himmelfarb electronic resources to access information.

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DigilockHimmelfarb Library now has ten charging lockers available for your electronic devices.  You can recharge your cell phone, tablet and/or laptop without worry.   The locker tower is located behind the first floor Circulation Desk. These lockers are available by check-out on a first come, first served basis.

To use a locker, take down the locker number and the folks at Circulation will check that locker out to you for 4 hours. Plug in up to two devices in the locker - remember to bring your charging cables!  When you return  to claim your device(s), have the Circulation staff check the locker back in.

For complete information, visit: http://himmelfarb.gwu.edu/about/lockers.cfm

Photo credit: http://digilock.com

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A representative from Student Technology Services will be in Himmelfarb Library on Thursday, August 13th from 12:00 - 4:00 pmto resolve your computer issues (laptops, wireless, etc.).

Please stop by the Circulation Desk and ask for assistance!

 

Image citation: Warby, W. (2013).  Hard drive repair.  Available at: https://www.flickr.com/photos/wwarby/11682625885

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Due to networking connectivity problems, the Himmelfarb Library website is experiencing intermittent short-term outages. The Division of Information Technology is working to restore all connectivity as soon as possible. We apologize for any inconvenience. You may be able to access most of our resources through this link: http://libguides.gwu.edu/medicinedatabases

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Computer RepairGW network upgrades to increase security will occur on Saturday, May 23, 2015 from 6:00 pm to 12:00 am.  During this time, users may experience intermittent outages of both Internet access and the following services:

  • VPN
  • Blackboard
  • GW Google Mail Single Sign-On
  • GWeb
  • MyGW Portal

If you need additional information please consult the complete list of affected services or contact the Division of Information Technology at 202-994-GWIT (4948),  ithelp@gwu.edu or IT.GWU.EDU.

Technology assistance is available through the IT Support Center 24 hours a day. Additionally, technology assistance is available at Tech Commons located in the Lower Level of Gelman Library.

Image citation: ShellyS. (2008).  Computer Repair is a Dangerous Job; the Grim Reaper is Always Lurking [Online image].  Available at: https://www.flickr.com/photos/shellysblogger/3003799437/in/photostream/

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Computer help

Last chance this semester!

A representative from Student Technology Services will be in Himmelfarb Library on Thursday, January 15th from 12:00 - 5:00 pm to resolve your computer issues (laptops, wireless, etc.).
Please stop by the Circulation Desk and ask for assistance!

 

Image  citation: geralt (2013) [Help button [Image]. Available at: http://pixabay.com/en/help-button-keyboard-button-help-66608/

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Computer RepairA representative from Student Technology Services will be in Himmelfarb Library on Thursday, January 8th from 12:00 - 5:00 pmto resolve your computer issues (laptops, wireless, etc.).

Please stop by the Circulation Desk and ask for assistance!

 

 

 

Image citation: ShellyS. (2008).  Computer Repair is a Dangerous Job; the Grim Reaper is Always Lurking [Online image].  Available at: https://www.flickr.com/photos/shellysblogger/3003799437/in/photostream/

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Internet Splat MapGW has replaced the existing VPN (Virtual Private Network) access with a new VPN that launched today.  The VPN allows your computer to function as though it is on the GW campus and therefore allows you to access most databases, e-texts, and e-journals without additional logins. The new VPN should provide more stable access to Himmelfarb Library resources and is easy to use, but does represent a change in workflows for users.

Instructions for connection via the VPN (Recommended)

Installation

  1. Download and install the VPN client, Cisco AnyConnect.
  2. The first time you connect type go.vpn.gwu.edu into the box, then click Connect.
  3. Login to VPN with your GW NetID and password (the same login/password that you use for your GWMail or CMail).
  4. Access the Himmelfarb Library website again. You can now access databases, e-texts, and e-journals without any additional logins.

Connecting to the VPN

  1. On your computer, start the program Cisco AnyConnect then select the GW address (go.vpn.gwu.edu) and select Connect.
  2. Login to VPN with your GW NetID and password (the same login/password that you use for your GWMail or CMail).
  3. Additional information:

Himmelfarb Library's alternate means of off-campus access, WRLC Library Services login, will continue to function normally.  Instructions for both VPN and WRLC Library Services are available from Himmelfarb Library's Off-Campus Access instructions.

 

Image citation: Jurvetson, S. (2004) Internet splat map.  Retrieved December 22, 2014 from https://www.flickr.com/photos/jurvetson/916142/in/photostream/

 

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