RefWorks (new) is experiencing issues with some of its options for creating in-text citations. WriteNCite for Macs and WriteNCite for PCs are both working and are the preferred options. Here's the current status of in-text citation options for RefWorks (new):-
Google add-in: this is currently not functional and should not be used.
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RefWorks Citation Manager (RCM) is highly problematic and should only be used for Mac 2016 users. For Mac 2016 users, RefWorks recommends writing the document as unformatted text (i.e. don't run Track Changes) and creating a second document for tables, images, etc. After you've finished using Reference Citation Manager, create a document which combines the text and other materials and uses document templates, if needed.
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WriteNCite for Mac: functional; available if users still have Word 2011.
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WriteNCite for PCs : functional (works with most modern versions of Office including 2016)
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QuickCite works but the user must manage the in-text citations so not useful for numbered citation styles - e.g. AMA
For RefWorks (legacy), WriteNCite for Macs and PCs is functional. One Line/Cite is also functional works for Mac 2016 users.
