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The US Department of Education Office of Federal Student Aid has identified a malicious phishing campaign that may lead to potential fraud associated with student refunds and aid distributions. Multiple institutions of higher education have reported that attackers are using a phishing email to obtain access to student accounts by providing links to bogus student portals.

If you have received this email or a similar one, please do not reply to it, open any attachments or click on the link.

Scam Phishing sample message

If you have responded to the phishing attempt with your GW UserID and corresponding password, please change your password immediately by visiting identity.gwu.edu and clicking on “Reset/Forgot Password”.

Please remember that you should always be wary of messages requesting account verification, confirmation or upgrade, payment or personal information such as your passwords, GWid, Social Security number or credit card information. Additionally, please ensure that your computer is patched with the most recent operating system updates.

If you receive any phishing attempts in the future, please do not reply to them, open any attachments or click on any links. Please forward the email to abuse@gwu.edu.

If you have any questions about the validity of a link you see or a message you receive, please contact the IT Support Center at 202-994-GWIT (4948), ithelp@gwu.edu or IT.GWU.EDU.