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Good Reads: “The Development of the Community Impact Feedback Questionnaire for Service Learning”

The Coalition for Urban and Metropolitan Universities has released a new publication on "The Development of the Community Impact Feedback Questionnaire for Service-Learning: A Delphi Study".  Read the article here. 

Community impacts of service-learning have gone largely unexamined by researchers, partly because of the absence of a well-established feedback tool. This study is a step toward filling this research gap by developing and validating the Community Impact Feedback Questionnaire (CIFQ) as a means for collecting feedback from partner organization representatives (PORs) on the impacts of particular service-learning projects on community partner organizations (CPOs) and, where applicable, end-beneficiaries. The CIFQ contains items about three categories of impact on CPOs, corresponding to a conceptual model developed by Snell & Lau (2022). These are: a) achieving project goals to further the CPO’s mission; b) augmenting resources of the CPO; and c) acquiring knowledge, insights, ideas, and techniques.