woman on phone

Wellbeing Hotline: Your One-Stop Shop for Work-Life Solutions

Feeling blue? It happens, sometimes. Luckily, as a GW employee, you have access to the Wellbeing Hotline, a special benefit that provides around-the-clock help and support for personal issues, life event planning or even simple daily life management.

When you call the Wellbeing Hotline, you are connected with a work-life specialist who will patiently listen to your concerns and provide qualified referrals and customized resources for:

  • Childcare, parenting and adoption
  • Elder care
  • Moving and relocation
  • Household services
  • School and financial aid research
  • Pet care
  • Home repair and improvements
  • Legal, financial and identity theft concerns

In addition to work-life solutions, the Wellbeing Hotline catalog of resources includes up to five complimentary counseling sessions per year with licensed network professionals; not only are these sessions free, but you also do not have to pay a copay or deductible. The counseling services are tailored to your lifestyle – you have the option of scheduling them to be in-person, by phone or by televideo. During your confidential counseling session, highly trained master’s and doctoral level clinicians will hear your story and refer you to in-person counseling and other resources for:

  • Stress, anxiety and depression
  • Relationship/marital conflicts
  • Problems with children
  • Job pressures
  • Grief and loss
  • Substance abuse

The Wellbeing Hotline is available to you and all members of your household, including dependent children up to age 26 (whether or not they live at home). All services are completely confidential and available at no cost to you. Did we mention that the hotline is available 24/7?

How to take advantage of this benefit:

Call toll-free: (866) 522-8509

TTY: (888) 879-8274

Online: Log in to the mygwu.edu portal using your NetID and password and click on the “Wellbeing Hotline” link under the “Working” tab.

Wellbeing Hotline located under "Working" tab on mygwu.edu portal