GW Information Technology (GWIT) provides support to all GW students, Monday - Friday, 7AM-10PM EST, via email at ithelp@gwu.edu or phone: 202-994-4948. You can also submit an IT Ticket for help. See also: IT Support.
Software Downloads Available to GW Students
The following software applications are offered for use by students and faculty while they are affiliated with GWU. These may be downloaded by using your GW user ID and password (the same that you use for your GWU email account). Go to https://it.gwu.edu/students and choose the "software" link.
- Adobe Creative Cloud (includes Acrobat, Photoshop, InDesign, Dreamweaver, Illustrator and more). See also the following guides:
- Microsoft Office 365
- Virtual Private Network (VPN). The VPN allows remote access to many university systems and resources that are otherwise protected from off-campus access. The GW VPN is recommended for off-campus library access.
- Other software that may be useful to our students
A new drop box system is available for our students to use. Please note that this is not where you will submit course assignments. You will continue to do that in Blackboard (Bb). Please see GW Box, and/or refer to the section about file protection in https://blogs.gwu.edu/etlstudents/etl-tech-tips/ for information about using this resource to back up, or share, your files.
Access to GWU Systems and Technology
The Division of IT Technology website, will give you access to links for such things as:
- GW accounts, GWEB, and the IDs to use with them
- Email and Calendar use
- WebEx conferencing system
- Google Drive
- Training for various GW systems
GWU Training for Skills via LinkedIn Learning (LiL)*:
Free to GWU students, staff, and faculty -- "LinkedIn Learning" provides tutorials for learning how to use various software applications and other professional skills. [* LinkedIn Learning was formerly known as "Lynda".]
Technology Resources for Graduating Students and Alumni
- Adobe Content Migration for Graduating Students provides graduating students with instructions on how to migrate their Adobe content from your school account to their new personal account.
- For alumni information on accessing accounts, GWmail, and various support options see: IT Support Center / Alumni.
