Urgent Matters serves as a dissemination vehicle for strategies on emergency department (ED) patient flow and quality. We develop quarterly e-newsletters, educational webinars, a searchable collection of ED improvement tools and strategies, national conferences, and a podcast series for a multi-disciplinary audience of emergency care stakeholders. Urgent Matters serves as a portal for innovative flow strategies, creating a central resource for hospital staff to discover field-tested initiatives that can be tailored to their organization.
Recent Blog Posts
Patient Experience Measurement in the ED
Ameer Khalek February 21, 2018 Patient experience encompasses the range of interactions that patients have with their providers and healthcare system. There are many good reasons to measure and report on patient experience data and subsequently reward providers and...
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