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Featured in the above photo: The STAP UK 2022 group in front of Buckingham Palace. 

Reflection by Sarah Fritz, MPP student.

There are few experiences as an adult where I feel completely safe and encouraged to ask questions. At work, I do my best to come across as competent and prepared, and in class as a public policy student, I strive to quietly excel without drawing attention to myself in the classroom. Touching down in London, I was expecting more of the same. However, throughout my week as a student in Business and State: Privatization and Public-Private Partnerships, I rediscovered the joy of learning and uncovered a confidence in my curiosity.

Throughout both my undergraduate and graduate career, I have often had trouble separating education from grades. I viewed class time as a necessary hurdle to a participation score and preferred to teach myself the material. But in London, the professor’s emphasis on group discussion, alongside my peers’ engagement, allowed for a rare combination of intellectual stimulation in a low-stakes environment. As a result, our unique group culture and authentic dialogue broadened my perspective of what learning should be.

Author, Sarah Fritz, at KPMG.

STAP UK participants engaged in discussion. 

Without the pressure of an exam, I felt encouraged to genuinely interact with the presenters and drive the conversation in a direction that interested me. I subsequently learned more in one week in London than I have in months within a classroom. I found myself incentivized to research topics outside of class, fueled by a desire to meaningfully contribute to discussions and understand the perspectives of those around me.

Traveling and learning alongside students with diverse backgrounds and interests allowed class discussions to meander around a myriad of subtopics, enabling us to look at each public-private partnership through a different lens. I was consistently impressed with the knowledge of my peers and felt grateful to be in the room with them. I have heard it said, “if you are the smartest person in the room, you are in the wrong room”. This experience was a reminder that I was certainly in the right place.

While there were many interesting subjects discussed throughout our week in the UK, such as the National Health Service and the future of sustainable energy, the topic I found most beneficial to my interest in broadband policy was the concept of private equity investment in infrastructure. Throughout my research on municipally owned and operated networks, I have consistently run into the same issue: how does a rural municipality acquire the funding to build its own network? Peter Durante from the Macquarie Group provided a unique solution.

I had never considered the ability of the private sector to provide a financial cushion to municipalities experiencing high barriers to entry for building networks. Mr. Durante implored us to not count out the private sector when planning infrastructure projects, citing the ability of firms to innovate and provide data analysis alongside funding.

STAP UK participants in front of The Royal Logistics Corps Museum. 

A view of Parliament. 

Each speaker we encountered in London was genuinely passionate about their subject and had both an authentic interest and eagerness to learn from us too. For example, our conversation with Member of Parliament Carolyn Harris encouraged me to view menopause as both a complex women’s health and policy issue. Her knowledge of the subject was illuminating, but it was her passion for a solution that piqued my interest, and I deeply admired her desire to connect with the students in the room.

Our in-person discussions provided a pleasant reminder that articles and white papers can only take students so far. The opportunity to ask detailed questions of experts challenges us to be bold in our curiosity and induct our own knowledge into the conversation.

I am so grateful for my time in London with GW because I learned that remaining anonymous in the classroom was hindering my experience and devaluing my investment in education. This program gave me the tools to rediscover the confidence and curiosity within myself that had been buried by a desire to achieve. If you asked me before the trip what my metrics for success in school are, I would have said: “to get all As”. As a result of this trip, I would now answer “to both meaningfully contribute and listen to those around me…and make a few friends too”.

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Featured in the above photo: GWSB alumnus Christophe de Taurines discussing his career in private equity.

Reflection by Michael Stavely, Professional MBA Student

One of the biggest regrets of my undergrad career was not participating in study abroad. Between changing majors a few times and needing to graduate, I never found the time. When I learned about the opportunities for Short Term Away Programs (STAP) at GW, I vowed I would make international education happen.

Some of my biggest challenges as a part time MBA student were how to make it work with my job, so when I was considering the short term away programs, I made my decision based on the following criteria:

  1. Is the material related to my career?
  2. Is the location dangerous for US students?
  3. Is the duration compatible with my work schedule?

The Business & the State program in the United Kingdom was the best fit.

I expected to learn about public-private partnerships. I expected to revisit a city I’ve traveled to many times and see the sights. What I did not expect was a fundamental shift in thinking surrounding the roles of the public and private sectors.

View of Big Ben in Westminster. 

 As we all know, in the United States the polarization of the government makes effective governance difficult when tackling modern threats such as the climate crisis. Just this summer, elected officials in South Carolina threatened to destroy electric vehicle charging ports primarily to protest their installation. It’s too common in the United States for decisions to be made based on emotions and immediate gain.

 

I’m used to capitalism opposing government in a seesaw balancing to protect our resources while making money. However, this experience has restored my faith that the market can correct itself and be dynamic in facing the challenges of the generation. When we met with Carolyn Harris MP and heard her describe the focus she has employed to make changes in government even in the opposition party was empowering as a citizen. Meeting private equity managers like Christophe de Taurines and Peter Durante to discuss their contributions to society while serving shareholders was empowering as a future business leader. Hearing Richard Threlfall discuss a future lead by business investing in a green infrastructure and accountability was empowering as someone who wants to live on this plant for the next 60 years.

Carolyn Harris evokes the myth of Cincinnatus, the retired Roman general who assumed the title of Dictator to save the empire then quietly returned to his farm. Her story of assuming power to serve her people after personal tragedy despite her lack of political experience is inspiring. Perhaps it is due to the differences between Congress and Parliament and the size of constituency, but the perception she emits is a caring mother who is trying to exercise the power she has, to improve her own corner of the world.

 

The most important aspect of her success is her focus. Her focus on covered funeral expenses for children, making real impact in her local community, and the effect of menopause on women’s health around the world is more akin to a master strategist defining their competitive advantage than US politicians with their kaleidoscope of issues. This focus makes her dangerous to the status quo, it makes her effective.

Carolyn Harris (MP for Swansea East) discussing her career in politics.

Peter Durante discusses contributing to society while serving shareholders. 

Private equity has never been on my radar for a potential career path, but based on Christophe and Peter’s presentations, the variety of my skills, and the ability to contemplate the larger picture make it a fit for my interests. The idea of designing a town and understanding the complexities of potential crisis situations like tidal waves or energy shortages to minimize risk is very interesting to me.

 

Additionally, from Peter’s presentation, the application of data science and regressions techniques to compare forecasted data models to actual events and identify trends is an interesting use case leveraging the rapidly developing technologies like data lake structure and automation. With my background diverging from the traditional business student with my degrees in Geography and Geology as well as my experience in data science, database engineering, defense, and national security, the marrying of my education and experiences is powerful for me shaping the future of my career. The vision of a future where I can implement all my interests excites me and identifying a potential career path early helps me focus on aspects I am currently lacking to attain that next level.

Finally, our time at KPMG provided the best fit for my skillset. Much of my education and experience has been siloed into the fields and industries they apply to. Richard’s discussion of being industry leaders and knowledge workers to combat the climate crisis excited me. As implied previously, my ideal future is one that accounts for all my personal experiences and makes the world better through my management.

 

The interdisciplinary nature of my career has propelled me as the world is not divided into subjects. From my experience with KPMG and this short term away program, they value the intersections of government, business, and other subjects to create better analysis and new insights of the world.

STAP UK participants enjoying afternoon tea. 

Because of the subject matter, the students came from a variety of backgrounds including the Public Policy and Business schools. The biggest impact of our mixed disciplinary group was the varying perspectives, assumptions, and considerations in nearly every conversation. Working with the Public Policy students to think through the complex issues of governance improved the experience and strengthened my own understanding of the business principles I have learned in the MBA program while I attempted to explain them back to the other students. While this study away program is not restricted to students finishing their degrees, the capstone aspect of these discussions helped me reaffirm my knowledge.

Overall, it was a great trip and accomplished the goals of interdisciplinary learning and experiencing how the United Kingdom handles interactions between the public and private sectors. I am happy I participated in this program and would do it again in a heartbeat.

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Featured in the above photo: Lord Kinnock with GW group in front of Parliament.

Reflection by Anna Coronado, Healthcare MBA student

Once I had landed at Heathrow International Airport, I headed to the hotel to quickly unpacked my things and walk through the streets of London. I could not help but feel extremely fortunate, mostly since I am American and looked the wrong way before crossing the street and was able to avoid being hit by a bus at the hotel corner, but also rejuvenated with curiosity. Recently, my brain was restless and my intellectual appetite unmet. I was unsure on what to expect from a week in London with people I had never met in a city I had never visited and not quite confident in my ability to articulate why a private entity should invest in a public service or why a public service would be better suited if privately funded. After learning from colleagues and listening to speakers who have been able to implement theories into practice, I can now clearly see nuances and hope to implement these practices in my own career.

London at night-- buses and all.

Firstly, in speaking with Richard Threlfall at KPMG, I was able to connect the conversation back to previous learnings and revelations at GW and ask how society and regulatory bodies would hold big business accountable. Although Threlfall was optimistic in the current state of business and the opportunities that lie ahead, despite the limitations of our doomsday timeline, he wasn’t necessarily convincing in his initiative to hold businesses accountable in being responsible citizens to the global environment. Yes, fines are a method to entice shareholders and firms to alter business practices and operations to be more sustainable, however, for the Meta’s of the world do fines ultimately produce the desired response? Can publicly traded organizations be forced to terminate business operations if regulatory standards are not met? Threlfall pushed the idea that the SDGs and international regulations proposed were enough to push businesses towards a more sustainable model. Which brought me to another thought: What power does the UN hold on businesses?

The UN is a regulatory body for governments and countries, not multinational businesses. Although KPMG is a leader in choosing partners that are internationally recognized as sustainable and responsible, where does the organization draw their internal line on who to engage with? In other words, a client could be a responsible partner by KPMG standards, however, one of the client vendors could potentially not meet the KPMG partnership criteria. Does that mean that KPMG will not pursue a relationship with the original firm? Given more time, I think I would have been able to push Threlfall and further understand the impacts of KPMG’s business ethics.

It’s hard to pinpoint the highlight of my experience however, meeting Carolyn Harris within the walls of Parliament was a professional highlight I did not expect. A charismatic and compassionate woman, it is easy to see why she has been elected to represent Swansea since 2015. What caught my attention was when she stated: “I can’t have an opinion on everything. I can only focus on what I can control and what I can change”. When I unpack this statement, two conflicting ideologies of mine come to mind. First, although not pragmatically possible, I would want my political representative to have an opinion on important topics such as climate change, women’s rights, civil rights and business regulations. However, I understand the sentiment of the second statement. In today’s political climate, the larger the issue the more partisan they become. I believe Harris’ statement is rooted in the idea that “smaller”, more digestible issues that impact everyday people can be seen as apolitical which can be solved by reaching across the aisle and positively impact people immediately. Hearing about Harris’ initiative to fully fund hormone replacement therapy for menopausal women and increase awareness and education had me reflect on my own career in Women’s Health in its current state and want to put in the practice of forming a public and private partnership.

Dr. Hothi discussing the UK National Health Service (NHS). 

I would have already considered Wednesday a success. Being escorted through parliament and down into the commons to have lunch with Lord Neil Kinnock had me feeling elated and I was beginning to feel the relief of my political conversational itch being scratched. Asking Lord Kinnock about voting tendencies in the United Kingdom and discovering how similar voting trends are to the United States was shocking. I expected the UK to have a greater turnout with more emphatic responses to local elections however, I realize now the impact of the UK leaving the European Union has decreased national morale and divided the country.

Winchester, outside the Great Hall (home of the Round Table from the King Arthur stories).

Listening to Lord Kinnock and analyzing his opinions and words I couldn't help but be in awe of his wisdom. His age and life experience has allowed him to look at society in its current form and use the lessons of the past to shape his rather progressive opinion of the present. And as we sat in the common room discussing voting rights, civil rights and societal pitfalls, he relayed a quote that his grandfather had said to him as a young boy when the UK was experiencing its own civil rights movement,  “The ‘buggars’ that are sodding us off are the ones sodding them off”. If politicians can unite a coalition of people and businesses, a partnership can be created between people and government for a better, more collaborative society.

As a young girl and throughout my undergraduate career, I had wanted to pursue nursing and clinical care so meeting Dr. Daljit Hothi and discussing a healthcare system fundamentally different from US private healthcare was enticing to me personally and intellectually. However, I was taken aback by some of Dr. Hothi’s opinions and personal observations. Firstly, I can appreciate the frustrations I’m sure many frontline responders share in the lack of funding and support from the government as they are the first to feel the impact of a nonfunctional system. As a fully, public funded entity, the system itself will not operate if those funds and resources are not provided or are mishandled. However, I fundamentally disagreed with the notion that people are abusing the NHS system by overuse, lack of education or disregard for professional opinion. I do not believe that the burden should be placed on the population when the system has been stretched but on the government and entities responsible for operating the NHS. I walked away from the discussion not knowing what the solution may be, however, I began to think about the privately funded hospitals in the US and how the UK may benefit from private equity funding facilities that could operate in a public system. This could potentially see long term returns if the facilities were state of the art, attracted top tier talent, and allotted for faster turnaround times and lower re-admittance rates. I’m unsure how this would be executed, or even if it's been discussed amongst leadership within the NHS, however, I think it’s something that should be explored as the UK looks to improve its national healthcare system.

Prior to the program, I was a huge proponent of publicly funded programs and having some degree of state regulation and management of public services. I knew that there were logistical nightmares and bureaucratic red tape across many departments and sectors; however, I felt that if the government allocated the appropriate funding to the necessary programs that ensured equity in society, then programs could be run adequately. In listening to Cat Hobbs, Director of We Own It, I came away with questions that led to doubt on the efficacy of programs being solely funded by a public entity. Where will the inefficiencies be removed? How does an increase in funding remove inefficiencies and ensure high success rates? Who decides how funds are allocated appropriately? Not only were these questions not answered, but I saw the benefit in private equity for public services when rolled out with transparency and oversight.

Meeting Cat Hobbs, Director of We Own It. 

In the end, I surprised myself and came away with such a different perspective on big business and the positive impact it can have on society. Prior to this experience, I was pessimistic in my world view, and thought big business would surely be the end of society - at least a more diverse and equitable society. However, coming out of the week and meeting other young business leaders and bright minds, I became more optimistic about where society and business is headed. While in London I was able to ask questions and hear responses in real time from some of the brightest minds in business and politics today. Not only did the program reinforce the knowledge I have gained from GW thus far, but it has given me the confidence to carve my own career path amongst bright and compassionate minds, the tools to navigate a dynamic and globalized business landscape and taught me that in fact we as Americans, look the wrong way when crossing the street.

 

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Reflection by Christopher McClinton, Part-Time MBA Class of 2019

London First Impressions

Upon arriving at Heathrow a visitor to London gets the impression that he or she might there have a fully immersive international experience without leaving the airport. Some disruptions to my itinerary resulted in an unplanned and hurried dash across multiple terminals in order to catch my flight. Despite my travel anxiety, I had infrastructure on the brain and couldn’t help but marvel at the intersection of so much transport, commerce, culture, and public utility in one space. Whatever metropolis the rails leaving the airport led to seemed momentarily like a mere adornment for the real urban epicenter which was Heathrow itself. For all of the divergent opinions I would hear over the course of the next week about the efficacy of British rail and transport I was massively impressed with the Tube. Twenty‐one stops, one line change, and less than an hour later I was standing on Marylebone a block from the hotel. I would learn a lot over the next week, but among the first things I learned from Anne‐Marie (our tour guide) was that Henry VIII upon seizing the church’s land to be his personal hunting grounds unwittingly made a huge contribution to present day London’s urban planning. The park is vast and beautiful, and like Central Park in New York is a vital green space in a dense urban area. Our hotel was right next to it and all of the students appreciated that.

Learnings

The impression that the UK is a deeply divided populace ideologically speaking is the most enduring lesson learned from my trip. I think it was a remarkable experience for the GW students to be in London just months before its divorce from the EU takes effect on March 29th, 2019. In the two years since the referendum we learned that basic questions relating to borders, immigration, trade polices with the EU have yet to be resolved, yet the country is hurtling towards that deadline with unknown consequences beyond it. During our visit with Lord Knight, who seemed deeply distraught over the future of England post‐Brexit, it was pointed out that the whole question of the border with Ireland, which will remain in the EU, has not been resolved and has no practical resolution. I was struck by how many similar and sensitive issues ranging from trade to labor mobility must not have been fully contemplated at the time of the referendum. The disdain that some of our speakers had for the ‘London‐centric’, a term seemingly deployed as a pejorative, was initially surprising but echoed some of the rhetoric that is commonly heard regarding attitudes toward the ‘elites’ in our country. From my perspective, the debate between the conservative and labor party in Parliament bears much resemblance to the highly partisan debates in the US as they pertain to immigration and trade today. In some ways, the focus of much of our course (whether certain enterprises are better managed by the public or private sector) parallels the on‐going debate over Brexit. In both debates there appear to be two firmly entrenched ideological camps with Conservatives in favor of Brexit and privatization and Labour preferring to remain in the EU and generally backing nationalization policies.

While Brexit, immigration, and privatization vs. SOE debates seemed to be highly divisive topics for the country, it was my observation that there were also some countervailing forces at work that served to unify the country. Since we were in England when they were playing Colombia in the World Cup round of 16, I went to a pub to watch the people as much as the game, eager to sample the culture in what I thought would be an authentic encounter with English culture. At the Prince Regent at the corner of High Street and Nottingham I found what I was looking for and thoroughly enjoyed rooting for the ‘lads’ alongside all stripes of Londoners with the game ending in a thrilling penalty shootout. Another unifying element that I noted during my visit was the National Health Service, which was celebrating its 70th anniversary. What was interesting to me is that, while not everyone thought the system was perfect, there seemed to be a shared sense of pride about what it had made possible for the English citizens. Individuals with whom I spoke would point out its shortcomings, but I don’t recall speaking to a single person that didn’t think it was serving an important societal purpose. Another element of unity that I observed was the pride the people of London showed in the RAF, which prior to our visit had just celebrated its 100th anniversary. A final point of shared optimism seemed to arise from the recent royal wedding of Prince Harry to an American woman that seems to have found favor with the British public. These were welcome, if fleeting, elements of shared optimism in an atmosphere that has lately been marked by fear and uncertainty over what Brexit will mean for the future of the UK.

 

Our on‐campus analysis of the PPP model and the Special Purpose Vehicle that is formed to contract with the public sector, assemble the sub‐contractors, and deliver the service was reinforced during our meeting with Transport for London (TfL). For me personally, it was during this meeting, and specifically during the discussion with Jenny Barber and Nicola Cox, that there was a meaningful connection between the more abstract material discussed in class and real world implementation of the risk transfer and pay‐for‐value framework. In particular, it was very instructive for me to learn the detail of how the Silvertown Tunnel project was actually tendered and financed, as it was the most concrete example of PPP project financing we’ve seen. Her project also illustrated how risk transfer was accomplished by creating a revenue stream based upon an availability payment formula that ensured TfL was paying for performance, even while retaining the ability to set the fares. Further, and consistent with our readings, the financing structure for Silvertown removed the asset from TfL’s balance sheet, converting the payment stream to operational expense instead of capital expense. What remains unclear to me is how the risk is transfer is ever complete so long as the UK government is perceived to be implicitly backstopping the entire project. As Nicola noted, an SVP involved in a recent PPP with TfL miscalculated the ridership fees (due to students riding free) on which it depended for revenue, resulting in a loan default. This in turn obliged TfL to step in and guarantee and refinance the loans, suggesting that the off balance sheet exercise is not entirely off balance sheet.

After TfL, I found the meeting most relevant to our course to be the time spent with Office for Rail and Road (ORR). In our campus course we read and heard from speakers (Wooten) about the challenges of trying to replicate competition with natural monopolies. As Carl Hetherington stated, the ORR’s job is to regulate competition and rail performance. This for me was the most tangible example of the intersection of business and the state, with licensed operators and open access operators competing for rail time. I found it interesting to hear about how their NPAT (Not Primarily Abstractive Test) was used to balance competition with use of the Secretary of Treasury’s funds. Carl’s team was also extremely well prepared and generous with their time. Though her presentation was not so much related to our course topics I found Sarah Carlson to be extremely impressive and I greatly appreciated the insights she shared into the process for rating sovereign debt. I left the Moody offices thinking that outside of the Fed Open Market Committee hers was arguably one of the most influential in the world economy.

Recommendations

One of the most rewarding parts of trip for me was the opportunity to get to know the other students. For many students in the PMBA programs that juggle full‐time jobs, families, and course work there is typically little time for socializing and networking with other students. Looking back, it’s interesting to see how little interaction there was among us during the campus portion of our course. Traveling together created a completely different and more collaborative dynamic with lots of ideas exchanged on both personal and professional levels. One drawback to the tight‐knit group we became was that we may not have fully taken advantage of the chance to interact with locals. I would caution future participants about this tendency and encourage them to explore the city on their own.

The trip itinerary struck a good balance between lectures and allowing for time to experience London and its surroundings. I thought the day trips to Winchester and Cambridge were also a great addition to the itinerary. On the whole, this summer program has enriched my graduate experience at GW and I’m glad for having participated.

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