GW is temporarily waiving costs (i.e. related copayments, deductibles, coinsurance) for medical Virtual Visits for employees covered on the GW PPO and GW HSP Medical Plans through UnitedHealthcare.
All virtual visit appointment types (e.g., sore throats, allergies, seasonal flu), including suspected or confirmed COVID-19 cases will be covered at 100%.
Your Virtual Visit will be provided through one of the following UnitedHealthcare vendors: Teladoc, AmWell or Doctor on Demand.
How Do I Register For and Use Virtual Visits?
- Login at myuhc.com or download the Unitedhealthcare app; login with your myuhc username and password
- Navigate to Virtual Visits
- Complete a medical history form
When You Need to See a Doctor Using Virtual Visits
- Visit myuhc.com or open the app. Login with username and password
- Select “Find Care and Costs” and choose Medical Directory
- Select “People”
- Select Virtual Visits
- Choose one of the several virtual visit provider sites. You will then be connected directly to the provider’s group site or app.
- Video chat face-to-face with a doctor in 20 minutes or less.
- Get prescriptions, if needed.
Have these three items ready to register for and complete your Virtual Visit:
- Health plan ID card
- Credit card
- Pharmacy location
