Don’t cope with health concerns on your own – free, confidential help is just a phone call or click away. UnitedHealthcare’s NurseLine* is available 24/7 and allows you to speak with experienced registered nurses who can provide you with immediate answers to your health questions.
When you call NurseLine, a registered nurse can help you:
Discuss your options for the right medical care. Understand a wide range of symptoms; determine what type of care may suit your needs; get help deciding if you should seek urgent care, follow-up with your doctor or go to the emergency room.
Find a doctor or hospital. Locate doctors or hospitals that meet your needs and preferences; locate an urgent care center and other health resources in your area.
Understand treatment options. Learn more about a diagnosis; explore the risks, benefits and possible results of your treatment options.
Develop a healthy lifestyle. Get preventive care information, such as nutrition, exercise and weight management tips; learn about important health screenings and immunizations.
Information and advice provided through NurseLine is physician-approved and designed to help guide your healthcare decisions.
Just call (800) 846-4678 or connect through live chat by logging into www.myuhc.com.
You can also meet with UHC on campus to ask questions about your medical or vision claims, network, website and/or benefits coverage. Learn more and make an appointment at https://benefits.gwu.edu/events.
Note: NurseLine should not be used for emergency or urgent care needs. In an emergency, please call 911 or go to the nearest emergency room. The information provided through this service is intended for informational purposes only. Nurses cannot diagnose or recommend treatment, and are not a substitute for your doctor’s care. Your health information is kept confidential in accordance with the law. The service is not an insurance program and may be discontinued at any time.
