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Five Star FixIt Reviews For 7/8/2024

The reviews are in, our team is awesome.

    • Souk Vongs for replacing several lights at Enterprise Hall: “Thank you!”
    • Nelson Ventura for replacing a broken fridge in Shenkman Hall: “I appreciate the in and out and the knowing exactly what needed to occur so the problem was solved in a timely and efficient manner.”
    • George Lovette for performing a requested carpet clean and stain removal at SEH: “Your staff is always professional and kind. Much appreciated. Thank you.”
    • Steven Wilson and Kevin Jackson for installing blinds at Tompkins Hall: “Thanks”
    • Nana Antwi for performing a vacuum cleaning in Rome 102B : “The gentleman always does a good job.”

    June Photo Roundup

    As we step into the new month, let’s take a moment to relive some June highlights.


    The Proud to be GW event was the place to be on June 5th in Foggy Bottom. Staff and Faculty turned out for an afternoon of music, exciting activities, a raffle, and a variety of food trucks.


    Baxter hosted an appreciation lunch for all Facilities members who played crucial roles in safeguarding, repairing, and maintaining the yard and campus during the protests. Thank you for all your hard work!

    From the Desk of Baxter Goodly: Organizational Updates

    With several significant changes happening within the division, we wanted to share this message that Vice President for Safety and Facilities, Baxter Goodly, wrote to the newly named DSO Division.

    Dear Teammates:

    I am writing to share a number of important organizational updates for our Division.

    As you know, over the last several months I have acted in the capacity of Interim Vice President for Safety & Facilities. At the request of EVP CFO & Treasurer, Bruno Fernandes, I am humbled and excited to take on this position permanently. 

    I also want to share with you exciting news regarding the expansion of our Division. The Office of Real Estate (ORE), led by Associate Vice President Karen Zinn, officially joins our team effective immediately.  Karen and her team will be joining us in the Support Building later this month. ORE has always been a critical partner with regard to campus development and retail management, and I am confident that this will be a smooth transition. I welcome Karen as a senior member of my leadership team.

    In addition, as you may be aware, the Office of University Events and Venues, led by Associate Vice President Paul Hegarty, had been operating within our Division on a temporary basis. I am pleased to share that Events and Venues will now be a permanent part of our team. Officing at 2000 Penn, Paul’s team joins us coming off of a very successful Commencement 2024 and will soon be gearing up for the 2025 Presidential Inauguration. I am very pleased to have Paul become a permanent member of my senior leadership team. 

    Finally, given the expansion of responsibilities and service areas, the Division of Safety & Facilities will be rebranded as the Division of Safety & Operations (DSO). In addition, the Business Integration Group will now be known as the Office of Administration, Communication and Training (ACT). Work will begin immediately to refresh and update these name changes accordingly. 

    I know this is a lot of information but it is all good news that supports our trajectory to be a more efficient and effective service organization. Thank you for your continued commitment to excellence and dedicated service to GW. Your work truly makes a difference for the entire GW community; I am truly blessed to be a part of this incredible team and I look forward to the journey ahead.

    With Gratitude,
    Baxter

    Time Reporting Training and Annual Leave

    The month of July is bringing several changes for the GW community. The new Vacation Time Policy for staff which became effective July 1, 2024 and the new Time Reporting System, launching on July 7, 2024. Below, you will find a summary of the changes which are further detailed in the new Vacation Policy Overview and posted in the updated Time Off and Leave (TOL) Guide. 


    Time Reporting System Overview

    • We encourage you to review the highlights of the upgraded system which are provided in the What’s New and Changing Section of the TRS upgrade overview websiteIncluded in the overview are tools to learn more about the new features and functionality available.

    • The Payroll and Benefits Teams will also be hosting regular Office Hours to assist with the TRS upgrade after it launches on July 7, 2024.

    • Please visit the Tools and Training Section of the TRS upgrade overview website for more information.

    REMINDER: Time Off Requests
    To ensure correct starting balances in the upgraded TRS, all outstanding time off requests for a date on or before July 6, 2024 that have been submitted but have not been approved/denied need to be addressed prior to the transition on July 7, 2024. 

    More information can be found by visiting the How to Prepare Section of the TRS upgrade overview website.  


     New Vacation Policy Reminders

    • Staff will accrue vacation time up to their applicable maximum accrual limit based on years of service tiers. Once this limit is reached, staff will need to use accrued time before they can accrue more.

    • All accrued but unused annual time as of June 30, 2024 will show as your starting vacation balance in the upgraded Time Reporting System (TRS) on July 7, 2024. See the section below, “Upgraded Time Reporting System (TRS) launching July 7, 2024” for more details.  

    • Staff hired before July 1, 2024 will receive a transition time balance to be used during the transition period. 40 hours of transition time (20 hours for Part Time staff) will be accessible starting on July 1, 2024 and available to use through December 31, 2024 to support vacation time off requests during the first six months of the transition period. (Please note: Transition time is not paid out upon termination.)

    Who’s New at GW DSO?

    Our GW community is constantly growing, whether it’s with new faces joining our team or familiar ones climbing to new heights in their careers. Join us in extending our warmest congratulations and heartfelt welcomes to all the newcomers and promotees! Tune in every week to find out Who’s New At GW DSO!


    New Hires

    Welcome to Sisay Tessema for joining GW a Environmental Compliance Inspector.
    Welcome to Jasmine Gillus for joining GW as the Senior Associate Director of University Events.
    Welcome to Jerran Kowalski for joining GW as the Technology Manager of Theater Arts.
    Welcome to Trey Wise for joining GW as the Technology Manager of Theater Arts Lighting.

    Don’t forget to take a moment to say hello!

    Five Star FixIt Reviews for 7/1/2024

    Join us in kicking off the month with Five Star FixIt Reviews!

    • Sonia Alvarado Hernandez for vacuuming an open suite in SEH: “Your staff is always professional and kind. Much appreciated. Thank you.”
    • Julio Martinez for his quick turn around time creating a backlog of cubicle signs: “After being out on sick leave for six weeks, Julio came back to a pile of work! He went into overdrive and gave me all the signs that I had been asking for within his first week back.”
    • Leule Ambaye for repairing a damaged wall at Samson Hall: “Wonderful job: prompt, great attention to detail, finished fast, thorough clean-up”
    • Andre Freeman and Stephen Ankoma for repairing the A/C at GHSED: “The technicians who fixed my AC were efficient and fixed it within a few hours of submitting the ticket. Thank you!”
    • Michael Graham for responding to and investigating a power outage at MPA: “The “tech” was perfect polite and polished for the position 🙂 he did great”
    • Souk Vongs for replacing several lights at Enterprise Hall: “Thank you!”

    DSF Trainings: GW’s Privacy of Personal Information Policy and Privacy 101

    Each week we’ll be sharing the upcoming training and professional development opportunities available here at GW.


    Thursday 7/18

    GW’s Privacy of Personal Information Policy-What does it mean and who should comply with it?
    This workshop will provide GW staff and faculty with an overview of this policy, and of the university’s privacy and data protection requirements, processes and procedures covering the collection, access and use of personal data.
    You will leave this webinar with a stronger understanding of your role and responsibilities in protecting the privacy of those whose personal data you are collecting, accessing and/or managing on behalf of the university.

    Time: 11am-12pm
    Location: Virtual


    Wednesday 7/21

    Privacy 101 – What every GW employee should know about Privacy?
    Join the GW Privacy Office and learn more about the importance of protecting the privacy of personal information of our community members.
    This webinar will cover topics such as:

    • Defining Personally Identifiable Information (PII) or personal data
    • Applicable privacy laws and individuals’ privacy rights
    • The universtity’s Personal Information and Privacy Policy

    Time: 11am-12pm
    Location: Virtual

    Who’s New at GW DSO?

    Our GW community is constantly growing, whether it’s with new faces joining our team or familiar ones climbing to new heights in their careers. Join us in extending our warmest congratulations and heartfelt welcomes to all the newcomers and promotees! Tune in every week to find out Who’s New At GW DSO!


    New Hires

    Welcome to Aaron Marshall for joining GW as the Evening Maintenance Supervisor.

    Welcome to Chrystenn Clay for joining GW as a Customer Support Representative.

    Welcome to William Jenkins for joining GW as a Plumber for Zone 4.

    Welcome to Sargent Cheryl Crawley for joining GWPD.

    Welcome to Sargent Nacal Lawrence for joining GWPD.

    Welcome to Corporal Fady Zaki for joining GWPD.

    Welcome to Corporal Henry Wiggins for joining GWPD.

    Welcome to DeAndre Bromley for joining GW as a Safe Ride Driver.

    New Promotions

    Congratulations to Marcus Jefferson on his promotion to Elevator Operations Manager.

    Congratulations to Brandon Chamberlain on his promotion to General Maintenance Technician.

    Congratulations to Wallace Vauss on his promotion to Senior Plumber.

    Congratulations to Captain Neile Hicks on his promotion to Interim Captain of Operations.

    Congratulations to Captain Ian Greenlee on his promotion to Captain of Administration.

    Congratulations to KC Costanzo on his promotion to Senior Applications Administrator.

    Congratulations to Baxter Goodly on his promotion to Vice President of Safety and Operations.

    DSF Trainings: Data Incident and Leaders at All Levels: Setting Goals

    Each week we’ll be sharing the upcoming training and professional development opportunities available here at GW.


    Wednesday 6/12

    Data Incident – What is it and what should you do about it?
    At GW, we are committed to protecting the privacy and integrity of data collected, created, stored and transmitted by the University. All members of GW community, with access to GW systems and information, are responsible for reporting any suspected or actual data incidents, and upholding university privacy policies and practices.

    This workshop will provide GW staff and faculty with an overview of GW’s data incident reporting requirements and the university’s data incident response plan. 

    Time: 11am-12pm
    Location: Virtual


    Friday 6/21

    Leaders at All Levels: Setting Goals
    Join our next session as we focus on goal setting. You will learn how setting clear and actionable goals can further your career, how to draft SMART Goals, and tips for goal setting.

    Time: 10am-11am
    Location: Virtual

    Five Star FixIt Reviews for 6/10/2024

    ¡Felicidades! to this weeks Kudos recipients!

    • Jose Ventura for restoring the lamination to the Support Building reception desk: “Jose is meticulous in his work, and the outcome is always exceptional.”
    • Roderick Garrett Jr. for restoring power to room 111 in the Student Center: ” I never caught the electrician’s name, but he’s always been an absolute pleasure. Zero complaints.
    • Wallace Vauss for replacing the drinking water filter in an SEH Pantry: “Outstanding – thank you so much.”
    • Terrence Branch for making keys for a Ross Hall office: “Excellent service all around.”
    • Tim Lindsey for resetting breakers and restoring power to an Enterprise classroom: “The technician was great! I unfortunately didn’t get his name, but I want him to know that I was very happy with this help!!”