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Five Star FixIt Reviews for 8/12/2024

¡Felicidades! to this weeks Kudos recipients!

  • Aries Evangelista, Andre Freeman, and Wilfredo Martinez for resolving HVAC issues in Gelman Library: “Thanks we really appreciate that the covers are back in place!”
  • Jose Ventura for fixing and re-installing a door at Gelman Library: “Great Job! Hinge was firmly secured, I anticipate it last much longer now.”
  • Charles Johnson for replacing lamps in a West Hall Bathroom: “Good job, very fast work, appreciate it boss”
  • Jose Chevez for unclogging a loo at Gelman Library: “Thanks, much appreciated!”
  • Yared Yirgu for recalibrating a thermostat in a Ross hall office: “Yared is extremely quick to respond, efficient, positive, and great at what he does.”
  • Devon Williams for repairing a cracked Tub at Ross Hall: “Amazing! My shower looks so much better”

Get Ready for Move In!

While move-in has been on the minds of most DSO staff for the past few months, it “officially” begins on August 14 with first year student early arrivals. Below are some FPCM tips that were shared by Sonny Saadi in a recent coordination meeting. They are worth all staff doing a quick review:

  • Prepare and ensure you are ready. 
  • Goal is to complete tickets within the same day.
  • Breakfast & Lunch will be served to staff during busiest move-in days of 8/16-8/18.  
  • Please clean after yourselves after maintenance work is completed.
  • Do not use any in-room restrooms of residence halls.
  • Work as one team and be patient with each other.

FBG Blackout date8/14-8/21

HR Ice Cream Social

On July 17th, HR hosted an Ice cream social in honor of National Ice Cream Month! A time was had!


Kudos Roundup for 8/7/24

Thank you’s all around.

  • From Harold Speed to the people that have been working on switchgear maintenance at Ross Hall.
  • From Anthony Grisset to Eslie Murraine Jr. and Sonny Saadi as well as Zone 3 & 4 guys as they are always open to assist the team.
  • From Nicolae to Monet Ballard for help with furniture.
  • From KC Costanzo to Anny Lin & Matt Andrews for sitting through numerous AiM meetings.
  • From Charles Mayfield to Dionne Thomas for Student staff appreciation cookout.

And for our final thank you we wanted to share this terrific note from one of our VIP collaborators Hellen Olumilua to Jose Guzman which hits a homerun on all of our DSO customer service goals:

Adam,

I want to take a moment to express my sincere appreciation for Mr. Jose Guzman and his unwavering commitment to delivering exceptional service. I have worked with Jose over the years and consistently demonstrated remarkable dedication, professionalism, and keen attention to detail, significantly enhancing the SMHS community, especially student satisfaction.

Jose’s ability to maintain such a high standard of service is truly commendable. His proactive approach and willingness to go above and beyond have not only met but exceeded our expectations on numerous occasions. Whether handling routine tasks or navigating complex challenges (like installing the mirrors in the Ross Hall Lobby), Jose approaches each responsibility with the same level of enthusiasm and meticulousness.

The consistency of his outstanding work has not gone unnoticed. Students, faculty, and staff alike have frequently remarked on Jose’s incredible work, his reliability, and the positive impact of his contributions. His exemplary work ethic and positive attitude make him an invaluable asset to the GW community.

Please extend my heartfelt gratitude to Jose for his exceptional efforts. His contributions set a benchmark for service excellence and inspire those around him to strive for the same dedication.

Thank you for fostering a work environment where individuals like Mr. Guzman can thrive and continuously deliver outstanding results.

Best wishes,

Hellen

Staff and Faculty Meal Plan Sign Up: Now Open!

Faculty & Staff Meal Plans are available again for the Fall 2024 semester! These plans come at a discounted price for Faculty & Staff and are paid for through payroll deduction (either biweekly or monthly). The deadline to enroll in a plan will be August 16, 2024 — no changes can be made after a plan is selected. To learn more about how to sign-up, pay for, and use a Faculty & Staff Meal Plan please visit the dining website.

DSO Training: Leaders at all Levels, Procurement 101 Training and Health Information Privacy

Upcoming training and professional development opportunities available here at GW.


Friday, 8/9: Leaders at All Levels: Conflict Management
We all experience conflict in the workplace, and your experience and personality shapes how you typically handle that conflict — but certain situations might call for a different approach from your go-to method. This session will delve into different conflict management approaches so that you can feel prepared for a variety of interactions.

Time: 9am-12pm – Location Virtual


Wednesday 8/21: Procurement 101 Training
This training is open to all team members involved in purchasing activities who can create or approve requisitions in EAS/Oracle or use the Gatekeeper contract management system. The training is designed to benefit new and experienced personnel.

  • Gain a deeper understanding of the procurement process, compliance guidelines, and effective routing process
  • Understand the importance of strategic sourcing and vendor management
  • Explore our procurement tools and resources for efficiency
  • Discover best practices to navigate the procurement process to save time and resources (e.g., leveraging existing cooperative agreements)

Time: 10am-11am – Location Virtual


Thursday 8/22: Health Information Privacy — When does HIPAA apply?
The University maintains health information related to its students, employees and community members, either at the Student Health Center, in student records or in records maintained by the university clinics. Whether these records are covered under FERPA or HIPAA, or in certain instances are not covered under any privacy law, can be a very confusing topic. This workshop will provide an overview of the privacy of health information, aiming to clarify what information is covered by what law, when, and where.

Time: 11am-12pm – Location: Virtual

Five Star FixIt Reviews for 8/5/2024

Give it up for the best!

  • Jose Ventura for removing graffiti at Gelman Library: “Wall looks great, space is clean and inviting”
  • Jose Ventura for performing a wall clean and graffiti removal at Gelman Library: “Wall looks good, thanks!”
  • Jose Ventura for repairing a hole & installing a new floor door stop in Gelman Library: “Patch looks good, door stop on floor looks like a better solution than on the wall”
  • Antoine Swilling, Louis Everett and George Clemmons for treating a lab in Ross Hall for pests. “Thank you to the technicians for offering multiple pest control methods since we work in a BSL-2 facility! They were very kind and extremely helpful.”
  • Crystal Brown for removing graffiti from a Gelman Library Wall: “Great job, even painting, much appreciated”
  • Lavern Mason Catrice Clarke for performing a housecleaning clean at SEH after an event: “The service was excellent. While the crew did not realize we needed to have Lehman’s Auditorium bleachers brought out, they quickly did it, no complaints. They were all terrific. Phil was awesome. The housekeeping team did a wonderful job with trash receptacles and pickup. Thank you to everyone.”
  • Jose Guzman for fixing a door at Ross Hall: “Very quick! Thank you”

July DSO All Hands Photo Roundup

This year’s July All Hands meeting felt different. With the transition to DSO, the focus shifted to inclusivity and recognizing the diverse departments now under the DSO umbrella. It was a wonderful occasion to celebrate and appreciate the dedication of our staff, who work tirelessly every day to keep the campus running smoothly. The event was a testament to our commitment to valuing every member of our team and acknowledging their hard work.

Chief Tate took a few moments to recognize Officer Williams, Officer Diaz and Officer Woodard, for their outstanding efforts this past year.

AND….it wouldn’t be an all hands without some prizes! Check out the winners below.

Prizes galore!

Whos New at GW?

Our GW community is constantly growing, whether it’s with new faces joining our team or familiar ones climbing to new heights in their careers. Join us in extending our warmest congratulations and heartfelt welcomes to all the newcomers and promotees! Tune in to find out Who’s New At GW DSO!


New Hires

Welcome to James Harris for joining GW as a plumber for Zone 1.

Welcome to Darien Scott for joining GW as a General Maintenance Technician Zone 1.

Promotees

Congratulations to Will Cash on his promotion to Senior Project Manager.

Congratulations to Monet Ballard on her promotion to Assistant Program Director, Relocation Services.


We are thrilled to celebrate our recent promotions and warmly welcome our new hires! If you’ve had a new team member join or a recent promotion, please share their name, job title, and an optional photo by emailing stephanie.stinfort@gwu.

DSA needs your help for Welcome Bag Fun!

It’s that time of year! As we draw closer to move-in, DSA is reaching out for assistance putting the Student Welcome Bags together. The bags this year are going to be fabulous

Place: USC Room 310.
Date: Weekdays between 8/2 – 8/9,
Time: 9am – 5pm

If you or anyone on your team (including a GA or undergrad student) can volunteer an hour or more, please add your name or team name on the Welcome Bag Volunteer sheet.

There are 3000 bags to assemble, so any amount is helpful. Please share far and wide!