Five Star FixIt Reviews 8/18/23

Published by stephanie.stinfort on August 18, 2023

Congratulations to today’s list of five-star employees!

Courtland Newell, Leroy Keys, Alexis White, Terence Taylor, Terrance Bell and Ronetta Lane for fixing a clogged and overflowing toilet: “Excellent service. Had an emergency fixit near midnight and technicians came right away to solve my problem. Problem was totally gone and fixed by the morning.”
Steven Wilson for installing a new window screen at Amsterdam Hall: “Really timely and the screens he put in seem sturdy. He was very nice and the whole thing was quick and easy.”
Jose Melgar for unclogging a shower drain at International House: “The gentleman was very polite, and left the site as clean as when he arrived. Really great service.”
John Swieczkowski and Terence Taylor for fixing a malfunctioning sink drain stopper at District House: “THEY WERE GREAT”
Victor Saunders for replacing a broken dresser at District House: “Thank you for the service! The technicians were great and extremely nice! I appreciate everything facilities does to keep the campus working well and fixing anything that needs to be fixed. I had a fixit request prior to this one and the service and response time was also great. Thank you all so much!”
Wallace Vauss for replacing the water filter on the bottle filling station at Phillips Hall: “excellent and speedy resolution! Thanks.”
Aaron Ferebee for unclogging a sink drain at Thurston Hall: “SUPER CLEAN SINK NO VOMIT”
Terrence Branch for creating multiple keys for Support Building: “This job was completed in record time! Terry is always a professional.”
Terence Taylor for unclogging a sink drain and restoring the water pressure at District house: “They responded to the request in a timely matter and fixed everything perfectly!”
Jose Guzman for replacing a missing ceiling tile at Ross Hall: He is always very friendly and extremely helpful. I am always happy to see him”
Ashley Nicholas for assisting in replacing stained and odorous carpet with LVT at MVC Academic building: “Love the new flooring!”
William Perez for replacing the air filter and switching system to cooling mode in Phillips Hall: “Thank you!”
Aaron Ferebee for replacing a leaky faucet at Mitchell Hall: “I have never been more satisfied with the work that has been done in Mitchell Hall. It was quick, the worksite (the bathroom) was left incredibly clean, and the technician was very courteous. Thank you!”
Terrence Branch for replacing the access lock batteries at Science and Engineering Hall: “Technician was very nice!”
Debebe Bemeke for replacing stove burners and pan at Shenkman Hall: “Great!! He did an excellent job! thanks so much!”
Victor McKay for replacing bulb in stove fixture at Shenkman Hall: “Great experience! The fix was super fast and non intrusive, if they hadn’t left a note we wouldn’t have even known they came in.”
Debebe Demeke for fixing a dishwasher at Shenkman Hall: “Our fix it person was very helpful and attentive and even changed our vent and stove drip pans. He was quick, respectful, and courteous.”
Christopher Gammon and William McKnight for fixing the thermostat at Mitchell Hall: “The technicians were great!”
Antoine Swilling, Louis Everett and George Clemons for treating a moth issue at District House: “The fixit guys were fantastic! Thanks so much!”
William Perez and HVAC Team for replacing thermostat at Lafayette Hall: “All of the employees that helped to work on the thermostat issue were super cordial and amazing, and worked the best they could with the issues that arose.”

DSF Field Trip to Nats Park

Published by Costanzo on August 18, 2023

DSF went out to the ol’ ball game this past Tuesday after giving away about 50 tickets to staff. A fun time was had by all despite the Nationals’ on-field performance (they lost 5-4). Thanks to those who stopped by to enjoy a night outdoors before move-in got into full swing!

GW George cheers on Nats George as he crosses the finish line to win the presidents race.

Student Staff Appreciation BBQ

Published by stephanie.stinfort on August 18, 2023

Last Thursday, the student staff at Facilities Central were treated to a special appreciation BBQ hosted by Dionne Thomas and FBG. The event was filled with laughs, good food, and games. Their dedication to their zones this summer did not go unnoticed, and Dionne and Harold Speed both took a moment to say a few words of thanks. We appreciate the student staff and all they have done and continue to do as we prepare for move-in.

Free Move-In Meals Friday through Sunday!

Published by Costanzo on August 17, 2023

DSF and DSA are pleased to provide breakfast and lunch to all staff working during move in. Please cascade the following information to your teams.

Meals will be provided on Friday, Saturday and Sunday (August 18, 19 & 20) according to the schedule outlined below.
All meals will be provided at Support Building room 211 and are designed to be grab and go.
Limited seating will be available in empty conference rooms on the 2nd floor of Support and in the Support 1st floor kitchen.
Lunch times will be staggered by groups on all three days. Please adhere to the schedule.
A foot traffic plan will be used on the 2nd floor of Support to help with an efficient distribution of meals.
Vegetarian options will be available.
Meals for MVC are being delivered directly to the campus.

Continental Breakfast, Juice, Coffee

Friday, August 18: 7am – 9am
Saturday, August 19: 7am – 9am
Sunday, August 20: 8am – 9:30am (note time change)

Boxed Lunch Friday, Saturday & Sunday:

11:30 am – Custodial Teams
12 Noon – Grounds/Pest Control, Transportation, CLRE, and FBG
12:30pm – GWorld, Colonial Parking, Post Office (MPS), and Health & Safety
Staff working in the Support Building are welcome to arrive at their convenience.

In addition, the Refueling Station, located in the Support 1st floor kitchen, will be serving morning, midday, and late afternoon snacks and beverage options throughout the week, including weekends, from Wednesday to Wednesday, August 16-23. Please have your teams stop in, refuel and rehydrate on a daily basis — this is for them.

Thank you for your cooperation and best of luck this week! Please direct any questions to Jenni Williams or Rose Dunnegan.

Five Star FixIt Reviews 8/15/23

Published by stephanie.stinfort on August 15, 2023

We are proud to have employees like you as part of our team. Heartfelt congratulations to this weeks kudos recipients.

John Swieczkowski for unclogging the kitchen sinks at District House: “The plumber was very nice funny and helpful and got the problem solved super fast. I didn’t get his name but was extremely pleasant!”
Jose Ventura for repairing a hole in the wall at 2035 F 100: ” I wish I got his name but the man who came to patch the wall was great and left the wall looking like nothing ever happened!”
Souk Vongs for resetting the low air pressure on rooftop unit in Discovery Hall Avenir Foundation Collections and Conservation Resource: ” Very quick and appreciated response”
Crystal Brown for fixing a loose door latch in Potomac House: ” The employee was very kind, and they got the job done extremely quickly. They also had me double-check it to ensure it was completely fixed, which I appreciated.”
George Clemons for handling a pest problem at 1959 E Street: “He got in touch with me to let me know what was going on, they are on top of it. Thanks”
Terrence Branch for providing keys to Ross Hall: “Happy with the service”
Bobby Brown for painting a room in Mitchell Hall: ” The painter was so kind and hard working!! He always informed me when he would be in my room and the progress of his work. 10/10″
Christopher Gammon for fixing the noise problem with the air conditining unit in Mitchell Hall: “The worker was so kind and funny. Also, I submitted my request last night, and he came this afternoon around 1:00. I really appreciate the quick turn around. “
Christopher Gammon for cleaning the AC unit in Mitchell Hall: “The technician was one of the kindest people I have met. He was fast and super kind with my situation with my cat. We had a lovely conversation. He is awesome! I wish I got his name!”
Yared Yirgu for replacing the thermostat in Ross Hall: “I did not catch his name but he was very nice and professional. He even came back to check his work!”
Julio Martinez for creating and installing a new cubicle sign at Support Building: “Julio is always efficient and does a clean and professional job!”
Wallace Vauss for unclogging bathroom sink in Fulbright Hall Landmark Building: “The sink is fixed!!! Thank you!!!”
Jason Kinikin for resetting GFCI breaker and restoring power in a classroom at Science and Engineering Hall: “I had a great experience with the technician. He talked me through how he was repairing the doors and what may have happened to cause the problems.Thank you.”
Jeffery Kinard for his quick response to an unseasonably warm classroom at Ames Hall: “My classroom was 80 degrees (displayed on the thermostat). Someone quickly came and turned off the convector and was friendly and apologetic more could not be done.”
George Clemmons for his assitance with a pest issue in a room at Mitchell Hall: “George Clemmons is an absolute treat. My roommate and I absolutely loved him and all his help over the past few days!”
Anthony Baylor for replacing a shower head at District House: “Very happy with the new shower head.”
Jose Ventura for replacing a broken office chair at Funger Hall: “The issue was fixed very quickly! Thank you for that”
Martin Matthews for replacing drip pans at District House: “Came by very fast”
Jeffery Kinard and HVAC Team for repairing AC at Cole Hall: ” The two lovely people who came to my room treated me with absolute respect and kindness. My issue felt valid and they not only fixed my problem, but also walked me through what they were doing and what I can do to improve the situation. I can tell they are both extremely hardworking and kind people and I just wanted to extend my gratitude for their job done today. Thank you again for everything.”
Christopher Gammon for adjusting the temperature in a room at University Student Center: “Thank you for such a quick response!”
Crystal Brown for tightening the hinges of the cabinets and fixing the hand sanitizer dispenser at Support building : “Crystal is the best! Patient and smart and thorough!”

Five Star FixIt Reviews 8/11/23

Published by stephanie.stinfort on August 11, 2023

Special thanks to this weeks kudos recipients! Your dedication is greatly appreciated.

Carl Bryant, Victor Saunders and Rodney Totten for delivering boxes from the bookstore to 2025 F St: “All the guys were easy to work with and had the best attitudes. No one minded the rain! They were efficient, and the job was done neatly and quickly.”
Raymond Wallace for ecycling pickup at Research Place: “VSTC staff always the greatest”
Ebony Malone for providing vacuuming services at Science and Engineering Hall: “Thank you! It’s also great to have the fixit system for making these requests.”
William Vigil for unclogging a drain at Somers Hall: “Process was very quick and easy!”
Nestor Fuentes for restoring water pressure to a sink in Shenkman Hall: “The technician who came helped very much in a timely manner, and was extremely friendly and brightened my day!”
Yared Yirgu for fixing the tempurature at Science and Engineering Building: “The technician was very helpful. I appreciate his quick response and his concern for making sure that all was well!”
Nestor Fuentes for fixing a leaky faucet at Amsterdam Hall: “They did such a good job even though it was more work than was initially projected.”
Raymond Wallace for replacing window blinds at Enterprise Hall: “Service was provided immediately for the public area.”
Raymond Wallace for repairing a file cabinet drawer at 45155 Research Place: “Marvelous!”
Terrence Branch for providing keys to Support Building: “The turnaround time from request to finished presentation was super speedy! Thank you!”
Terry Snowden for repairing a window glass in Amsterdam Hall: “They were awesome! So nice and personable. I really enjoyed speaking with them and they did a great job.”
Naomi Alvarado for cleaning lab area at Exploration Hall: “Housekeeper, Naomi Alvarado, reviewed the lab area with me prior to cleaning. She fulfilled the task in an exquisite manner. Thank you.”
Terrence Branch for providing keys to Support Building: “The client was pleased — speed and efficiency!!”
Debebe Demeke for replacing a fridge Potomac House: ” Everything was perfect and I was very satisfied with the work. Thanks for a job well done.”
Housekeeping for cleaning the outdoor stoop at Building E: “Whoever cleaned our outdoor stoop/steps did an EXCELLENT job.”
Frankie Green for vacuuming the floors at Science and Engineering Hall: ” The floors look much better. I’m sure the students noticed the difference and appreciated that the floors were clean.”
Thomas Queen for replacing the lightbulbs in Merriweather Hall Bathroom: “I wasn’t there when it happened but the technician fixed my issue so kudos to them.”
Terrence Branch for changing a key pad code in Media and Public Affairs: “Very prompt service. Completed within 24 hours.”
Jose Ventura for fixing a window lock in Building AE, GSHED: “They came within an hour and quickly found a solution!”
Christopher Gammon, Freddy Espinoza and Benyam Negusse for replacing a leaky unit at Law Clinic: “While the root problem has to be escalated to contractors, the HVAC staff who responded were proactive in providing space heaters.”

Upcoming Big Move-Ins for 2023

Published by Costanzo on August 9, 2023

Below you’ll find details on the largest Foggy Bottom move-ins by building on each day based on the data available on 8/9/23. Amsterdam, District House, Guthridge, JBKO, Madison, Potomac, Shenkman, South Hall, and Thurston are displayed in the table. Data for buildings with under 90 move-ins on a particular day are not displayed.

On the Mount Vernon Campus, Somers will have about 100 move-ins on Wednesday, 8/16 while West Hall will have about 100 move-ins on Thursday, 8/17. Keep in mind that move-ins will also take place in other residence halls not shown here. If you need additional data, please email KC Costanzo.

Event: Using GW Tuition Benefits

Published by Costanzo on August 9, 2023

Have a Junior or Senior High School Student?

Learn How to Use GW Tuition Benefits! For those of you with rising high school juniors or seniors in your household, you may be having conversations at home about college and next steps. DSF has partnered with Benefits, Admissions, and Financial Aid to assist you in learning more about how your student can attend GW or another institution using your GW Benefits. You and your student are invited to attend an in-person question and answer event arranged especially for us. You can also hear from colleagues who have used the benefit and how they navigated the process.

Thursday, August 24 at 11am
Support Building Room 211

Managers and supervisors, please make sure to mention this opportunity to your staff and give them the details above! Questions can be directed to Rose Dunnegan. We look forward to seeing you there!

Questions and Answers from July 2023 All Hands

Published by Costanzo on August 9, 2023

We’re following up on a few questions that were asked and not addressed at All Hands because we either didn’t have the answer on hand or we ran out of time. You can always ask questions of leadership by using the DSF Digital Comment Box.

Can we do away with the self assessment?

The self assessment is a chance to tout your accomplishments and remind your supervisor of the work you’ve done throughout the year. Your supervisor should also spend the year charting your progress, but it can be helpful to them to be reminded of specific accomplishments they may otherwise not think to include in your evaluation. You can choose how much effort you’d like to put into it, but keep in mind that the self-assessment is your final opportunity to boast before merit is determined.

It seems most of our CLRE staff and community coordinators have left or will be leaving. Will these positions be filled before move-in?

CLRE has had some turnover of late in key roles, but most community coordinator positions have been filled already and folks have stepped in to help with important tasks like move-in preparation in the interim.

Is it possible to extend the rollover days to September 30th due to the blackout days in August?

Unfortunately this is a university policy that we are unable to alter, but we look forward to receiving a policy update from our HR partners in the coming months.

Five Star FixIt Reviews 8/9/23

Published by stephanie.stinfort on August 9, 2023

We’ve got so many kudos to catch up on that we’ve doubled the number in this post! Congrats to those mentioned in today’s Five Star FixIt Reviews!

Jose Melgar for unclogging a drain at Shenkman Hall: “Very quick! Thank you!!”
Charles Johnson for replacing a damaged mirror and soap dispenser in Ames Hall: “Our request was completed very quickly!”
Nestor Fuentes for restoring the water temperature back to a normal range for resident at Shenkman Hall: “The technician was extremely helpful and explain everything to me. I understand the hot water is a building-wide issue, but I really appreciate the help I received today.”
Tim Lindsey and Souk Vongs for responding to a carpentry issue at Enterprise Hall: “The immediate attention to the need was much appreciated. Thank you.”
Terrance Bates and Terence Taylor for retrieving an earring from a sink drain in District House: “I truly appreciate their commitment to getting my earring back. I just wanted to make sure that the earring didn’t mess with the plumbing, the response time was fast, and they left my earring on a paper towel. Thank you to whoever did this.”
Jose Chevez for fixing the water temperature at South Hall: “Amazing service”
Jodi Friedman for repairing the shower at Thurston Hall: “Thank you for fixing the shower! “
Terence Taylor for unclogging a sink drain at District House: “The technician was very kind and fixed our water pressure as well, even though our request had only been to fix the clogged drain.”
Souk Vongs for fixing and restoring power in Exploration Hall: “The repair was done in a timely manner and issue resolved for faculty.”
Charles Johnson for unclogging a drain at Somers Hall: ” The person who responded to the FixIt was extremely nice and we really appreciated him coming out so soon. He was amazing”
Michael Akyea for taking care of a lighting issue at Ross Hall: “Mike was wonderful and always greeted me with a huge smile on his face.”
Anthony Baylor for unclogging a toilet at District House: “They were great, thank you so much for your work. Couldn’t even tell someone had been there other than the fact the toilet was no longer clogged.”
Jodien Gordon for fixing the toilet seat at Somers Hall: “Technician was super friendly and diligent”
Touraj Jabbari for fixing the cracks a wall at Shenkman Hall: ” He was super nice and accommodating. Got it done fast and flawlessly. Couldn’t have been better! Thank you so much!!”
Carl Bryant and Brian Johnson for the bulk trash pickup at Hall of Government: “workers are wonderful people!”
Adolfo Palacios for fixing a jammed door at University Student Center: “Adolfo is amazing!”
Carl Bryant and Brian Johnson for providing ecycling assistance at Funger Hall: “Service was fast and efficient”
Aaron Ferebee for unclogging a drain at Mitchell Hall: “Thank you so much for also fixing the water pressure on my sink!”
Anthony Jones for fixing lights at University Student Center: “The electrician was friendly, and did a great job. I wanted to say thank you to him for his expertise and good work.”
Freddy Espinoza and Benyam Negussie for fixing air vent noise in Building E: “Service was provided promptly. The technicians were knowledgeable, professional, and courteous.”