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Category: Five Star FixIt Reviews

Five Star FixIt Reviews 9/18/2023

It’s the time for recognition! Congrats to this weeks Kudos recipients!

  • Julio Martinez for creating a new insert sign for a cubicle at Ross Hall: “The tech went above and beyond, even repairing one of the plate (blue part)”
  • Terry Snowden for repairing an office desk at USC: “Nice and quick”
  • Edwin Hernandez and Duke Nyangau for restoring the A/C at a room in FSK: “Excellent and professional staff, completed the task effectively and in a timely manner, and did not leave a mess”
  • Carl Bryant and Brian Johnson for assisting with a minor move at USC: “Brian and Carl are always quick and responsive!”
  • Eric Hamilton for swapping out a broken refrigerator at Somers Hall: “I’m very impressed with the speed and quality of the help I received.”
  • Jesse Bargas, Christopher Gammon and Alvaro Loza for replacing an in suite A/C unit at Dakota: “The fix-it workers were amazing. My suitemates and I had no AC in our dorm and were becoming miserable. The fix-it workers were so kind, professional, and caring, They really assured us that even when they left, that they were not leaving us and would come back to solve our problem. They are amazing GW staff members”
  • Ethan Ophir for delivering a new trashcan to a customer at FSK: “Really fast support and worker who delivered my new trashcan was super nice and lovely!”
  • Stephen Ankoma and Aries Taylor for replacing an old A/C unit in a dorm at 1959 F Street. : “Completely fixed the issue and were very nice !”
  • Roderick Garrett Jr for replacing bedroom lights at Shenkman Hall: “The technician was absolutely wonderful, he was very helpful and went above and beyond.”
  • Jose Ventura for installing a new medicine cabinet and providing a missing plunger in Potomac House: “It was a great experience and the worker was very nice, professional, and timely.”
  • William McKnight for replacing a broken thermostat at Thurston: “There was very good communication on when the technicians would be around to help and my issue was gotten back to in one day.”
  • Jose Ventura for his assistance in locking a stubborn window and replacing the window screen: “Technician was very kind and went above and beyond! Thank you!”
  • Charles Johnson and William Vigil for fixing a toilet at Merriweather Hall “It was fixed really fast. I really appreciate the speediness.”
  • Valerie White for her management on a relocation project to Support Building: “Valerie is always willing to go the extra mile, and she does it with enthusiasm!”
  • Anthony Jones for replacing a series of interior lights at Shenkman Hall: “This technician was outstanding. Courteous, respectful, and kind. He was short one bulb and actually left and returned with the last one. He went above and beyond. Please give kudos.”
  • Antoine Swilling for inspecting building L and placing roach traps: “Thank you so much for the prompt visit!”
  • Andrea Smith for vacuuming an office at 1922 F St: “Thank you!”
  • Anthony Jones for his assistance restoring power to a room in Shenkman Hall: He was very helpful and very nice”
  • Rodderick Garrett Jr for replacing a damaged GFCI and thus returning power to International House: “The electrician that came and replaced our outlet was absolutely amazing. He was so nice and helpful. He even explained the issue with one of our outlets in layman’s terms, which I really appreciated. This was the best fixit experience I’ve ever had.”
  • Anthony Baylor for restoring water pressure to a bathroom sink at District house: “It was so easy and quick! We waited one day for someone to come fix the sink and when he got here, he was very polite. He had the sink working in 2 minutes!”

Five Star FixIt Reviews 8/29/2023

Good vibes continue to roll in through the FixIt survey. Keep up the great work and thanks for setting a good example to the people listed below!

  • Thomas Queen and facilities team for their quick responses.
  • Christopher Gammon for fixing the A/C in Amsterdam: “Chris was my technician and he was swift, respectful, and capable.”
  • Gerson Parralez for getting the A/C back up and running at 1922 F St: “Thanks for the speedy response and fix!”
  • Raymond Wallace and Souk Vongs for replacing an arm on an instructor chair at Innovation Hall.: “Appreciate the speed at which the request was completed. Thank you.”
  • Julio Bonilla for creating detailed signage for BIG at Support Building : “Julio Bonilla always does a five-star job with his signage! He is detail-oriented and exact about his work, which serves him well.”
  • Jose Avila, Terrence Branch and the Gworld Team for their attentiveness and assistance fixing an electric door lock at The Fowler Career Center: “We had several people follow up so we felt very taken care of! Thank you!”
  • Aaron Ferebee for repairing a soap dispenser at 2013 H St: “He did a great job”
  • Terrence Branch for providing an additional key for a customer at Samson Hall: “Thank you for the quick response.”
  • Michael Akyea for his assistance and communication regarding the replacement of inteiror lights at SEH: “I mainly worked with Mike in electrical and he was great. Very communicative about what needed to be done and any delays that would hit the timeline.”
  • Mike Okoh and Kevin Moorefield for their timely service getting the elevators at Jacob Burns Law Library back online: “The service we received was timely, quick, professional and courteous, and having the elevator brought back online so quickly was a help to the entire law school. Thank you very much for your assistance with this issue.”
  • Freddy Espinoza and Gerson Parralez for regulating the A/C in an office at MPA : “Process was handled very quickly, thank you.”
  • Carl Bryant and Brian Johnson for their assitance on a minor move at Support Building: “Brian and Carl are always efficient and attentive to our specific needs. They think smart and work smart!”
  • Tim Lindsey and Souk Vongs for placing rolling trash bins at Research Place: “Unbelievably great service”
  • Anthony Hillman, Brian Johnson and Victor Saunders for their help with a bulk trash pickup at 814 20th St: “The gentlemen who came for my lift were professional, kind, and very fun, I was pleasantly surprised by how quickly after I submitted the request that I got the call to coordinate the pickup. 10/10 for the team!”
  • Raymond Wallace for fixing the A/C at Research Place: “service was way above what was expected – cannot be more appreciative”
  • Julio Martinez for creating and installing a new cubicle sign at Ross Hall: “Placard was delivered promptly”
  • Charles Johnson for replacing lights at a West Hall bathroom: “He was lovely and super quick. Thank you!”
  • Lavern Mason, Ebony Malone and team for their event set up and support during a retirement party at SEH: ” Ebony Malone and her crew were on top of their game! Our big retirement party ran smoothly, thanks to their preparation in plenty of time and their ongoing attention to the cleanliness of the lobby.”
  • Antoine Swilling for treating a room at Ross Hall for ants: “Fast, efficient, and professional”
  • Charles Johnson for unclogging a sink and shower drain at West Hall.: “Mr. Charles is AMAZING!!”
  • Jose Guzman for fixing the JBKO exterior door: “I appreciate how quickly this was addressed!!”
  • Souk Vongs and Raymond Wallace for assisting a customer with a minor move at Enterprise Hall: “The staff were professional, customer focused and super helpful.”
  • Quan Le for fixing the A/C at an office in Phillips Hall: “Thank you for repairing the HVAC in my office efficiently.”

Five Star FixIt Reviews 8/25/2023

The positive reviews are still pouring in from earlier in 2023! Keep up the great work!

  • Terrence Branch for creating cabinet keys for Support Building: “Terry got the job done within a 24-hour period! Fastest ever! He is always so accommodating.”
  • Carlos Danbney for Vacuuming floor at Science and Engineering Hall: “Thanks so much!”
  • Raymond Wallace for fixing a door lock in Enterprise Hall: “Immediate service much appreciated.”
  • Julio Martinez for creating and installing new cubicle sign at Support Building: “Julio is always courteous and efficient and does an excellent job.”
  • Leule Ambaye for replacing a door holder at Bell Hall: “Thank you for the prompt service.”
  • Michael Akyea for replacing lamps at Ross Hall: “Mike always does a phenomenal job and has excellent customer service skills. He is friendly and a great electrician who is able to explain everything to me in laymans terms”
  • Julio Martinez for creating and installing a nameplate insert at Enterprise Hall: “It was quick”
  • Adolfo Palacios for changing the lock and securing the door to the roof at Tompkins Hall: “Great job, done very quickly and professionally”
  • Tony Standard for unclogging a bathroom sink in Francis Scott Key: “Thank you for handling this in a timely manner”
  • William Perez for fixing HVAC unit at Phillips Hall: “No problems. Thanks”
  • Giovanny Ruiz for fixing HVAC unit at Grad School Of Education and Human Development: “Not sure who did it, but it worked! The classrooms had air conditioning and the students rejoiced.”
  • Brian Johnson and Victor Saunders for completing a large ecycling pick up: “Thank you for completing this bulk waste electronics pickup this week. Warmly, Kris”
  • William Vigil for his maintenance service to a stove at West Hall: “thank you so much! I know it was something small but they were noticeably getting pretty bad and I didn’t want it to become a hazard. I’m glad it was handled quickly and am overall very appreciative!”
  • Yared Yirgu for fixing thermostat issue at Ross Hall: “Thank you for your follow-up and assistance.”
  • Jose Chevez for unclogging shower drain at South Hall: “Great and quick !”
  • Benyam Ngussie, Yared Yirgu and Stephen Ankoma for cooling several classrooms at Phillips Hall:”You got the job done! Thanks!”
  • Souk Vongs for replacing a Peloton bike seat at Enterprise Hall: ” Appreciate the immediate installation of the replacement bike seat post in the VSTC gym for safety reasons.”
  • Anthony Baylor for unclogging a toilet and shower drain at District House: “Timely and friendly, thank you”
  • Brian Johnson and Mark Jones for the bulk trash pick up at Support Building: ” Thank you!”
  • Brian Johnson and Mark Jones for the ecycling pickup at Science and Engineering Hall: “Thank You!”
  • Brian Johnson and Victor Saunders for ecycle pickup at Science and Engineering Hall: “Thank you for performing this bulk pickup quickly and cleanly.”
  • Roger White for his in person check in regarding an event set up at Enterprise: “I appreciate Roger checking in with me in person to ensure all was set up as requested. All needs met, thanks!”
  • Sara Bautista for doing a thorough vacuum at Enterprise Hall: “It looked beautiful – I was so embarrassed for spilling my nuts, but the cleanup was phenomenal. Thank you so much.”
  • Tim Lindsey and Souk Vongs for setting up and taking down a room at Exploration Hall: “We appreciate the immediate response to setting up and taking down the room for the Loudoun County Election Polling group which is scheduled 2-3 times a year.”
  • Souk Vongs for resetting a thermostat at Innovation Hall: “Technician was courteous and helpful.”

Five Star FixIt Reviews 8/21/2023

Lets give a round of applause to this weeks Kudos Recipients!

  • Aaron Ferebee for repainting a kitchen faucet and replacing toilet at 1959 E ST: “he was great!”
  • Julio Martinez for creating and installing a new/updated cubicle sign at Support Building: “Julio used an old sign and was able to add a third name to it, therefore not wasting materials! I am always impressed by his work.”
  • Gary Lee and HVAC team for resetting a thermostat to cooling setting at South Hall: “The gentlemen who came in to fix our AC were swift and extremely polite. Would want them to come every time I had an issue.”
  • Carl Bryant, Brian Johnson, Mark Jones and Shaunte Wilkins assisting with move from Kogan Plaza to Student Center: “Brian, Carl and the rest of the team were a delight to work with”
  • Julio Martinez for creating and installing a new cubicle sign at Ross Hall: “Thank you”
  • Gregory Rinks for disconnecting smoke detector and rerouting to United Security: “Super prompt response!”
  • Jose Melgar for unclogging the bathroom sink drain at Madison Hall: “Great job, quick response and left much better than when it was working prior to the issue with the sink.”
  • Nestor Fuentes for Unclogging a bathtub drain at International House: “Very polite and professional. He explained what caused the issue clearly, and was quick and efficient in resolving the problem. Very happy with the service.”
  • Michael Akyea for replacing lights at Ross Hall: “Mike was great installing the light timer and fixing all lights out.”
  • The Event Set Up and Support Team for assisting in a move and set up at Science and Engineering Hall: “The guys came back quickly when we needed an extra table. They were the BEST!”
  • Esther Eshun for providing housekeeping services at Support Building: “Thank you so much!”
  • Anthony Bethea for patching and painting a wall in District House: “I wasn’t home when they came to fix the wall, but I came back and it looked brand new! A relief with move-out being soon.”
  • Jodien Gordon for repairing a dresser at Somers Hall: “The employee was very courteous and helpful!”
  • Tony Standard for mending a leaky valve at Guthridge Hall: “My technician was so kind— he not only fixed the issue professionally (a leak under my sink) but actually put the items that go under my sink back for me. He also fixed the water pressure on my bathroom sink as well after noticing it wasn’t very strong. I unfortunately did not get his name, but am so grateful for the kindness he showed me!”
  • Yared Yirgu for restoring lab to a comfortable temperature at Science and Engineering Hall: “GREAT”
  • Victor Aguilar for cleaning services to the white boards at Enterprise Hall: “The request was fulfilled in a timely manner.”
  • Yared Yirgu for fixing a thermostat issue at Ross Hall: “He was amazing!! He kept coming back to make sure the job was done well and complete!”
  • Benyam Negussie and Freddy Espinoza for adjusting the temperature at Jacob Burns Law Library: “Thank you so much! I appreciate the communications regarding the status of this ticket, the timely response to the ticket, and the results – our staff have responded that the temperature is noticeably cooler and much more comfortable. We are grateful for the Facilities team!”
  • Michael Graham for disconnecting an overhead light at Media and Public Affairs: “Very quick and effective response. Thank you!”
  • Benyam Negussie and Freddy Espinoza for adjusting the temperature at Bell Hall: “Thank you for the quick response.”

Five Star FixIt Reviews 8/18/23

Congratulations to today’s list of five-star employees!

  • Courtland Newell, Leroy Keys, Alexis White, Terence Taylor, Terrance Bell and Ronetta Lane for fixing a clogged and overflowing toilet: “Excellent service. Had an emergency fixit near midnight and technicians came right away to solve my problem. Problem was totally gone and fixed by the morning.”
  • Steven Wilson for installing a new window screen at Amsterdam Hall: “Really timely and the screens he put in seem sturdy. He was very nice and the whole thing was quick and easy.”
  • Jose Melgar for unclogging a shower drain at International House: “The gentleman was very polite, and left the site as clean as when he arrived. Really great service.”
  • John Swieczkowski and Terence Taylor for fixing a malfunctioning sink drain stopper at District House: “THEY WERE GREAT”
  • Victor Saunders for replacing a broken dresser at District House: “Thank you for the service! The technicians were great and extremely nice! I appreciate everything facilities does to keep the campus working well and fixing anything that needs to be fixed. I had a fixit request prior to this one and the service and response time was also great. Thank you all so much!”
  • Wallace Vauss for replacing the water filter on the bottle filling station at Phillips Hall: “excellent and speedy resolution! Thanks.”
  • Aaron Ferebee for unclogging a sink drain at Thurston Hall: “SUPER CLEAN SINK NO VOMIT”
  • Terrence Branch for creating multiple keys for Support Building: “This job was completed in record time! Terry is always a professional.”
  • Terence Taylor for unclogging a sink drain and restoring the water pressure at District house: “They responded to the request in a timely matter and fixed everything perfectly!”
  • Jose Guzman for replacing a missing ceiling tile at Ross Hall: He is always very friendly and extremely helpful. I am always happy to see him”
  • Ashley Nicholas for assisting in replacing stained and odorous carpet with LVT at MVC Academic building: “Love the new flooring!”
  • William Perez for replacing the air filter and switching system to cooling mode in Phillips Hall: “Thank you!”
  • Aaron Ferebee for replacing a leaky faucet at Mitchell Hall: “I have never been more satisfied with the work that has been done in Mitchell Hall. It was quick, the worksite (the bathroom) was left incredibly clean, and the technician was very courteous. Thank you!”
  • Terrence Branch for replacing the access lock batteries at Science and Engineering Hall: “Technician was very nice!”
  • Debebe Bemeke for replacing stove burners and pan at Shenkman Hall: “Great!! He did an excellent job! thanks so much!”
  • Victor McKay for replacing bulb in stove fixture at Shenkman Hall: “Great experience! The fix was super fast and non intrusive, if they hadn’t left a note we wouldn’t have even known they came in.”
  • Debebe Demeke for fixing a dishwasher at Shenkman Hall: “Our fix it person was very helpful and attentive and even changed our vent and stove drip pans. He was quick, respectful, and courteous.”
  • Christopher Gammon and William McKnight for fixing the thermostat at Mitchell Hall: “The technicians were great!”
  • Antoine Swilling, Louis Everett and George Clemons for treating a moth issue at District House: “The fixit guys were fantastic! Thanks so much!”
  • William Perez and HVAC Team for replacing thermostat at Lafayette Hall: “All of the employees that helped to work on the thermostat issue were super cordial and amazing, and worked the best they could with the issues that arose.”

Five Star FixIt Reviews 8/15/23

We are proud to have employees like you as part of our team. Heartfelt congratulations to this weeks kudos recipients.

  • John Swieczkowski for unclogging the kitchen sinks at District House: “The plumber was very nice funny and helpful and got the problem solved super fast. I didn’t get his name but was extremely pleasant!”
  • Jose Ventura for repairing a hole in the wall at 2035 F 100: ” I wish I got his name but the man who came to patch the wall was great and left the wall looking like nothing ever happened!”
  • Souk Vongs for resetting the low air pressure on rooftop unit in Discovery Hall Avenir Foundation Collections and Conservation Resource: ” Very quick and appreciated response”
  • Crystal Brown for fixing a loose door latch in Potomac House: ” The employee was very kind, and they got the job done extremely quickly. They also had me double-check it to ensure it was completely fixed, which I appreciated.”
  • George Clemons for handling a pest problem at 1959 E Street: “He got in touch with me to let me know what was going on, they are on top of it. Thanks”
  • Terrence Branch for providing keys to Ross Hall: “Happy with the service”
  • Bobby Brown for painting a room in Mitchell Hall: ” The painter was so kind and hard working!! He always informed me when he would be in my room and the progress of his work. 10/10″
  • Christopher Gammon for fixing the noise problem with the air conditining unit in Mitchell Hall: “The worker was so kind and funny. Also, I submitted my request last night, and he came this afternoon around 1:00. I really appreciate the quick turn around. “
  • Christopher Gammon for cleaning the AC unit in Mitchell Hall: “The technician was one of the kindest people I have met. He was fast and super kind with my situation with my cat. We had a lovely conversation. He is awesome! I wish I got his name!”
  • Yared Yirgu for replacing the thermostat in Ross Hall: “I did not catch his name but he was very nice and professional. He even came back to check his work!”
  • Julio Martinez for creating and installing a new cubicle sign at Support Building: “Julio is always efficient and does a clean and professional job!”
  • Wallace Vauss for unclogging bathroom sink in Fulbright Hall Landmark Building: “The sink is fixed!!! Thank you!!!”
  • Jason Kinikin for resetting GFCI breaker and restoring power in a classroom at Science and Engineering Hall: “I had a great experience with the technician. He talked me through how he was repairing the doors and what may have happened to cause the problems.Thank you.”
  • Jeffery Kinard for his quick response to an unseasonably warm classroom at Ames Hall: “My classroom was 80 degrees (displayed on the thermostat). Someone quickly came and turned off the convector and was friendly and apologetic more could not be done.”
  • George Clemmons for his assitance with a pest issue in a room at Mitchell Hall: “George Clemmons is an absolute treat. My roommate and I absolutely loved him and all his help over the past few days!”
  • Anthony Baylor for replacing a shower head at District House: “Very happy with the new shower head.”
  • Jose Ventura for replacing a broken office chair at Funger Hall: “The issue was fixed very quickly! Thank you for that”
  • Martin Matthews for replacing drip pans at District House: “Came by very fast”
  • Jeffery Kinard and HVAC Team for repairing AC at Cole Hall: ” The two lovely people who came to my room treated me with absolute respect and kindness. My issue felt valid and they not only fixed my problem, but also walked me through what they were doing and what I can do to improve the situation. I can tell they are both extremely hardworking and kind people and I just wanted to extend my gratitude for their job done today. Thank you again for everything.”
  • Christopher Gammon for adjusting the temperature in a room at University Student Center: “Thank you for such a quick response!”
  • Crystal Brown for tightening the hinges of the cabinets and fixing the hand sanitizer dispenser at Support building : “Crystal is the best! Patient and smart and thorough!”

Five Star FixIt Reviews 8/11/23

Special thanks to this weeks kudos recipients! Your dedication is greatly appreciated.

  • Carl Bryant, Victor Saunders and Rodney Totten for delivering boxes from the bookstore to 2025 F St: “All the guys were easy to work with and had the best attitudes. No one minded the rain! They were efficient, and the job was done neatly and quickly.”
  • Raymond Wallace for ecycling pickup at Research Place: “VSTC staff always the greatest”
  • Ebony Malone for providing vacuuming services at Science and Engineering Hall: “Thank you! It’s also great to have the fixit system for making these requests.”
  • William Vigil for unclogging a drain at Somers Hall: “Process was very quick and easy!”
  • Nestor Fuentes for restoring water pressure to a sink in Shenkman Hall: “The technician who came helped very much in a timely manner, and was extremely friendly and brightened my day!”
  • Yared Yirgu for fixing the tempurature at Science and Engineering Building: “The technician was very helpful. I appreciate his quick response and his concern for making sure that all was well!”
  • Nestor Fuentes for fixing a leaky faucet at Amsterdam Hall: “They did such a good job even though it was more work than was initially projected.”
  • Raymond Wallace for replacing window blinds at Enterprise Hall: “Service was provided immediately for the public area.”
  • Raymond Wallace for repairing a file cabinet drawer at 45155 Research Place: “Marvelous!”
  • Terrence Branch for providing keys to Support Building: “The turnaround time from request to finished presentation was super speedy! Thank you!”
  • Terry Snowden for repairing a window glass in Amsterdam Hall: “They were awesome! So nice and personable. I really enjoyed speaking with them and they did a great job.”
  • Naomi Alvarado for cleaning lab area at Exploration Hall: “Housekeeper, Naomi Alvarado, reviewed the lab area with me prior to cleaning. She fulfilled the task in an exquisite manner. Thank you.”
  • Terrence Branch for providing keys to Support Building: “The client was pleased — speed and efficiency!!”
  • Debebe Demeke for replacing a fridge Potomac House: ” Everything was perfect and I was very satisfied with the work. Thanks for a job well done.”
  • Housekeeping for cleaning the outdoor stoop at Building E: “Whoever cleaned our outdoor stoop/steps did an EXCELLENT job.”
  • Frankie Green for vacuuming the floors at Science and Engineering Hall: ” The floors look much better. I’m sure the students noticed the difference and appreciated that the floors were clean.”
  • Thomas Queen for replacing the lightbulbs in Merriweather Hall Bathroom: “I wasn’t there when it happened but the technician fixed my issue so kudos to them.”
  • Terrence Branch for changing a key pad code in Media and Public Affairs: “Very prompt service. Completed within 24 hours.”
  • Jose Ventura for fixing a window lock in Building AE, GSHED: “They came within an hour and quickly found a solution!”
  • Christopher Gammon, Freddy Espinoza and Benyam Negusse for replacing a leaky unit at Law Clinic: “While the root problem has to be escalated to contractors, the HVAC staff who responded were proactive in providing space heaters.”

Five Star FixIt Reviews 8/9/23

We’ve got so many kudos to catch up on that we’ve doubled the number in this post! Congrats to those mentioned in today’s Five Star FixIt Reviews!

  • Jose Melgar for unclogging a drain at Shenkman Hall: “Very quick! Thank you!!”
  • Charles Johnson for replacing a damaged mirror and soap dispenser in Ames Hall: “Our request was completed very quickly!”
  • Nestor Fuentes for restoring the water temperature back to a normal range for resident at Shenkman Hall: “The technician was extremely helpful and explain everything to me. I understand the hot water is a building-wide issue, but I really appreciate the help I received today.”
  • Tim Lindsey and Souk Vongs for responding to a carpentry issue at Enterprise Hall: “The immediate attention to the need was much appreciated. Thank you.”
  • Terrance Bates and Terence Taylor for retrieving an earring from a sink drain in District House: “I truly appreciate their commitment to getting my earring back. I just wanted to make sure that the earring didn’t mess with the plumbing, the response time was fast, and they left my earring on a paper towel. Thank you to whoever did this.”
  • Jose Chevez for fixing the water temperature at South Hall: “Amazing service”
  • Jodi Friedman for repairing the shower at Thurston Hall: “Thank you for fixing the shower! “
  • Terence Taylor for unclogging a sink drain at District House: “The technician was very kind and fixed our water pressure as well, even though our request had only been to fix the clogged drain.”
  • Souk Vongs for fixing and restoring power in Exploration Hall: “The repair was done in a timely manner and issue resolved for faculty.”
  • Charles Johnson for unclogging a drain at Somers Hall: ” The person who responded to the FixIt was extremely nice and we really appreciated him coming out so soon. He was amazing”
  • Michael Akyea for taking care of a lighting issue at Ross Hall: “Mike was wonderful and always greeted me with a huge smile on his face.”
  • Anthony Baylor for unclogging a toilet at District House: “They were great, thank you so much for your work. Couldn’t even tell someone had been there other than the fact the toilet was no longer clogged.”
  • Jodien Gordon for fixing the toilet seat at Somers Hall: “Technician was super friendly and diligent”
  • Touraj Jabbari for fixing the cracks a wall at Shenkman Hall: ” He was super nice and accommodating. Got it done fast and flawlessly. Couldn’t have been better! Thank you so much!!”
  • Carl Bryant and Brian Johnson for the bulk trash pickup at Hall of Government: “workers are wonderful people!”
  • Adolfo Palacios for fixing a jammed door at University Student Center: “Adolfo is amazing!”
  • Carl Bryant and Brian Johnson for providing ecycling assistance at Funger Hall: “Service was fast and efficient”
  • Aaron Ferebee for unclogging a drain at Mitchell Hall: “Thank you so much for also fixing the water pressure on my sink!”
  • Anthony Jones for fixing lights at University Student Center: “The electrician was friendly, and did a great job. I wanted to say thank you to him for his expertise and good work.”
  • Freddy Espinoza and Benyam Negussie for fixing air vent noise in Building E: “Service was provided promptly. The technicians were knowledgeable, professional, and courteous.”

Five Star FixIt Reviews for 7/21/23

We’re taking a moment to shine a spotlight on this weeks Kudos Recipients!

  • Roger White for scheduling e-cycle pickup at Enterprise Hall: “Roger White was super helpful in scheduling the ecycle pick up. His team was efficient and diligent in loading a very large order of IT equipment from the VSTC data center.”
  • Jose Guzman for taking care of a broken window at District House: “He did a great job, finished the job quick and was very polite and careful with everything!”
  • Jose Melgar for restoring water pressure to the bathroom sink at International House: “It took less than 5 minutes and the technician was so kind! He was very polite as to not step on our bathroom mat which I really appreciated. Our request was also answered within less than 24 hours and that was amazing.”
  • Roderick Garrett Jr for replacing interior lights as well as fridge lights at Shenkman Hall: “The person who helped with our issue was fantastic! I put in the request the night before and he changed the lights before the afternoon the following day. Very nice & fast & professional.”
  • Julio Martinez received several Kudos for providing multiple cubicle signs for Support Building: “The turnaround time was fast –Thanks!”
  • Debebe Demeke and Nelson Ventura for fixing the washing machine at Dakota Hall: “I really appreciate your guys’ work fixing the laundry machine. I know it took several visits, but I appreciate all the help!!”
  • Donnell Gay for fixing the thermostat at District House: “Thanks for the advice.”
  • Tim Lindsey, Souk Vongs and Raymond Wallace for providing event support at Enterprise Hall: “Huge help – thank you.”
  • Carl Bryant and Brian Johnson for e-cycle pickup at Science and Engineering Hall: “The work was completed really quickly! Thank you for your prompt response!”
  • Adolfo Palacios for fulfilling keys request at 1922 F St: “Thank you so so much to the Facilities Team!!! Despite the known heavy workload, attentive to the urgent need and specifics, the dispatcher and the locksmiths took care of us in the best way possible. I deeply appreciate the work, and extend the gratitude from the PSYD Leadership and Center Clinic personnel!”

Five Star FixIt Reviews for 7/7/23

Five Star FixIt Reviews is back and we can’t wait to shine a light on our Facilities staff for all the outstanding work they do. Each week, we’ll be posting a new round of kudos straight from our FixIt customers. A round of applause is in order for this week’s group!

  • Jeffery Kinard and William Vigil for fixing the toilet at West Hall: “The two men who fixed my toilet were very kind and quick! They did a great job!”
  • Kevin Ngamakoua for warming up a room at Gelman: “We know you all got a lot on your plate so thanks for taking time to come out here and fix these issue for us.”
  • Maurice Stewart for the speedy window screen replacement at Somers Hall: “It was very timely! I am very grateful for their assistance.”
  • Larry Broaddus for fixing the water temperature at South Hall: “He was patient and explained what was going on to me.”
  • Nestor Fuentes for unclogging the sinks at Shenkman Hall: “Very fast response. Thanks.”
  • John Adams for replacing the interior lights at Support Building: “Friendly and attentive service!”
  • Kevin Thomas for fixing a closet door at Support Building: “Kevin listens and understands the whole problem before he starts to fix things. He doesn’t just assume what is needed. He’s the BEST.”
  • William Cobey and Michael Graham for replacing the lights at Corcoran Gallery: “Quick and courteous service!”
  • Jimmy Thrower for fixing the toilet paper holder at District House: “the request was fulfilled within a day or two which is great timing, and the toilet paper holder feels a lot more secure than before, thank you!!!”
  • Jodien Gordan for unclogging a sink drain at Cole Hall: “Very nice technician.”