What better way to start the week than with a Kudos lineup? Congratulations to this week’s recipients!

• Giovanny Ruiz for adjusting the temperature in a District House room and teaching the student how to use it: “Very friendly and explained the problem very well so we could avoid problems like it in the future. 10/10.”
• Frank Fasi for replacing a key reader battery at West Hall: “Thank you for fixing our key card lock, we really appreciate it!!”
• Andre Freeman for assisting in adjusting the temperature in a Funger office: “Andre was very nice and professional and told me each step he was doing to complete the request. “
• Yared Yirgu for spearheading temperature adjustments at Himmelfarb: “Yared addressed the problem and then stopped by to make sure the temperature in my office was climbing toward normal temperatures; he stopped by again to ensure that the fix was holding and that the temperature range had risen to a normal range. His work was timely, efficient, thorough, and much appreciated!”
• Leule Ambaye for repairing a wall with paint damage at Thurston Hall: “Employee was very kind and efficient”

  Another incredible kudos roundup worthy of celebration!!

• Karen Bryant for performing a classroom clean at SEH: “The technician was fantastic. Wonderfully considerate.”
• Edward Oliver for his rapid response to a clogged toilet at Ames Hall: “Thanks for getting to this so quickly”
• Raymond Wallace for recalibrating the thermostat and adjusting the temperature in an Enterprise Hall office: “Quick service, he was professional and friendly. He kept me updated and it was resolved quickly! THANK YOU!!!”
• Wallace Vauss for unclogging a bathroom sink and tub at JBKO: “Works great now thank you!”
• Kenyatta Butler for performing a floor clean at an SEH classroom: “I can’t tell you how incredible the floor now looks. It couldn’t have been an easy job, as the floor was littered with piece of tape and labels that were stuck to the floor. Deeply appreciative! Please thank the person who did this amazing job.”

A toast to this weeks Kudos recipients!

• Miguel Alvarez for warming up a Phillips Hall office: “Appreciate the prompt response – office is now warm!”
• Frank Fasi for replacing a key reader battery in Guthridge Hall: “Very nice”
• Debebe Demeke for fixing a microwave door at Amsterdam Hall: “They also fixed our stove! So nice”
• Duke Nyangau for fixing a thermostat in a Mitchell Hall room: “The technician was great and fixed the problem swiftly and efficiently.”
• Aaron Ferebee for solving a gas smell at District House: “It was great. They came fast and helped solve the problem super quick. He was lovely and friendly”

A round of applause for this weeks Kudos recipients!

• Monet Ballard for leading a well-organized relocation service at District House: “Monet and her team are amazing – very well-organized and easy move – thank you!”
• Yared Yirgu for fixing a thermostat issue at Ross Hall: “The tech was great with following up with me”
• Roger White, Souk Vongs and Tim Lindsey for their quick response to a leak at Discovery Hall: “I appreciated the prompt response by facilities and that they mopped both offices, took the soaked absorbent pads and placed new absorbent pads where we often get leaks.”
• Michael Graham for replacing lightbulbs at 1959 E St.: “The technician replaced the globes and the lights work fine. It was fixed promptly. Very happy.”
• William McKnight and Eric Jackson for fixing a thermostat at Lafayette: “They fixed the issue in a great way”
• Jose Avila for cutting new keys for a closet at Stockton Hall: “Great! Fast and efficient “

Kicking off the year with Kudos!! Congratulations to our first 2024 recipients!

• Terry Branch for installing cabinet locks in the SEH Breakroom: “Terry Branch has single-handedly saved the day at the SEH breakroom! The cabinets had no locks, and now they do!”
• Norbert Brooks for vacuuming a room at Smith Hall: “Technician arrived promptly and took care of our request. He was friendly and efficient. Thank you!”
• Eslie Murraine for checking out a lighting request and explaining to the customer how the lighting system is set up in Building AG: “Eslie was very helpful!”

EXTRA! EXTRA! READ ALL ABOUT IT! Take a moment to read about this weeks Kudos Recipients!

• Tim Lindsey for fixing a standing desk at Enterprise Hall: “Even though the problem he was called to fix wasn’t clearly listed under Facilities, he tackled it perfectly. He downloaded the manual, read it and came back the next day to fix it.”
• Raymond Wallace for adjusting the temperature at an Enterprise office: “Very prompt and effective response thank you!”
• William McKnight for opening the heating valves and restoring heat to a Rome Hall classroom: “It was so quick!”
• John Gutierrez for adjusting the temperature at an SEH lab: “When I asked for a change to the temperature in my office, I could feel the change a couple of hours later.”
• George Clemons and Louis Everett for their assistance in treating a pest issue at Madison Hall: “George was excellent to talk to when he came for the pre-pesticide inspection and the gentleman who completed the pesticide application was just as excellent to talk to. Great job and very thankful for your help!”
• Souk Vongs and Roger White for repairing a broken door lock at Innovation Hall: “Great Techs! Very happy with experience.”
• Jose Chevez for unclogging a bathroom sink in Guthridge Hall: “They showed up much faster than I expected”

Felicitations, acclamations and congratulations to this weeks Kudos Recipients!

• Duke Nyangau for replacing the thermostat at Guthridge Hall: “The guy who came was super super nice and respectful and even offered to leave if I needed to change my clothes or needed privacy as I was getting ready for class. He made us feel super comfortable, was really professional and deserves a raise/ appreciation!!”
• Michael Mason for unclogging a toilet at Lafayette Hall: “It was more than great, thanks.”
• Kevin Jackson for unclogging a bathroom sink in Shenkman Hall: “The technician was very nice and it was fixed quickly.”
• Michael Akyea for replacing faulty lighting fixture and lamps at JBKO: “I love the new lighting fixture.”
• Carl Bryant for performing a bulk trash pickup of of old desk chairs at Support Building: “Moon is the best! He is fast and efficient and gets the job done before you even know it!”
• Jose Chevez, Kevin Thomas and Jose Ventura for containing and repairing damage caused by a leak in a South Hall Bathroom: “Very friendly and the work was complete quickly! “
• Andre Freeman for adjusting the temperature in a Funger classroom: “The classroom was the perfect temperature today — thank you! “
• Jose Chevez for unclogging a sink and shower drain at Building JJ: “Very nice and did a great, fast job”

Competition for the Five Star FixIt Awards is heating up as we head into the colder months! Here are the updated top 10 standings through November. There’s only one month of FixIt reviews to go before we determine the winners!

Souk Vongs – 15
Brian Johnson – 14
Terrence Branch – 13
Carl Bryant – 11
Raymond Wallace – 11
Christopher Gammon – 10
Jose Ventura – 10
Jose Melgar – 9
Julio Martinez – 9
Nestor Fuentes – 9

In total, 115 different people have been awarded at least one Five Star FixIt Review from customers in 2023. We think that’s pretty stunning and worthy of a long holiday break in a few weeks!

Give it up for this weeks Kudos recipients!!!

• Jose Melgar for replacing a microwave in a Mitchell Hall dorm room: “The request was completed in less than 24 hours, very efficient! Thank you so much.”

• Roderick Garrett Jr. for replacing interior lights in Shenkman Hall: “It went pretty much perfectly”

• Charles Johnson for replacing a shower curtain at West Hall: “I really appreciate how fast the issue was solved in regards to the matter.”

• Tim Lindsey for restoring power to an Enterprise Hall Cubicle: “Prompt, friendly, and very helpful! Thanks so much!”

• Michael Akyea for replacing lamps and restoring interior lighting around District House: “Professional Work”