Congratulations to this weeks’ Kudos recipients

• James Harris for fixing a running toilet in District House: “James Harris did an amazing job and left the work site clean. Thank you for fixing my toilet!”
• Monet Ballard and team for replacing a broken bed in Shenkman Hall: “The overall experience was amazing! The problem was solved within 48 hours which was great and they did an amazing job of getting it fixed!!”
• Devon Williams for repairing a closet door in West Hall: “Absolutely amazing! Very kind employee, issue was fixed in less than 24 hours, the employee worked fast and efficient and fixed it perfectly! Definitely a very good experience.”
• William Cobey for adjusting a door at the Textile Museum: “Will did a great job and was easy and personable to work with!”
• Chauncey Ervin for repairing a toilet seat in a Shenkman Hall room: “The fix was made and is in much better condition now. Thank you.”
• Jose Chevez for unclogging a shower drain in South Hall: “Our technician was so kind! I know facilities is very busy this time of year and I appreciate your office so much!”
• Chauncey Ervin for repairing bathroom sink in Shenkman Hall: “Amazing FixIt employee.”
• Jose Melgar for replacing a refrigerator in Potomac Hall: “It was great, they give me everything new. Very happy”
• Tim Lindsey for restoring the power in an Enterprise classroom: “He came very quickly, especially given how busy Facilities is this time of year. He fixed the problem, and he was friendly.”
• Angel Mejia for reprogramming a thermostat in a Lafayette dorm room: “It was done quickly! Nice!”

A Toast!! to this weeks Kudos Recipients!

• Stephen Morant for replacing lights in a Gelman Library restroom: “Thanks!”
• Julia Martinez for creating a new nameplate sign for a cubicle at Enterprise Hall: “Very speedy service”
• Jose Guzman for removing broken window blinds and installing new ones in a District House room: “My technician was incredibly nice and efficient. He did an amazing job and my blinds have never looked better!”
• George Clemmons for cleaning out a fridge at South Hall that had food left behind, presumably all summer: “Super super super glad the facilities team cleaned our refrigerator for us. I was going to do it myself, so I was quite surprised to see it cleaned out. Thank you!!!”
• Monet Ballard and Caitlin Guthridge for their moving services at MPA: “Monet and Caitlin’s team performed their work professionally and efficiently. I have only but appreciation of their timeliness, and great communication. The staff who came to do the move where courteous, quiet, and did a great job.”
• Jose Melgar for replacing a fridge in Mitchell Hall that could not close properly: “Really appreciate how the fridge was replaced rather than trying to find a crude/temporary solution”

¡Felicidades! to this weeks Kudos recipients!

• Aries Evangelista, Andre Freeman, and Wilfredo Martinez for resolving HVAC issues in Gelman Library: “Thanks we really appreciate that the covers are back in place!”
• Jose Ventura for fixing and re-installing a door at Gelman Library: “Great Job! Hinge was firmly secured, I anticipate it last much longer now.”
• Charles Johnson for replacing lamps in a West Hall Bathroom: “Good job, very fast work, appreciate it boss”
• Jose Chevez for unclogging a loo at Gelman Library: “Thanks, much appreciated!”
• Yared Yirgu for recalibrating a thermostat in a Ross hall office: “Yared is extremely quick to respond, efficient, positive, and great at what he does.”
• Devon Williams for repairing a cracked Tub at Ross Hall: “Amazing! My shower looks so much better”

Give it up for the best!

• Jose Ventura for removing graffiti at Gelman Library: “Wall looks great, space is clean and inviting”
  
• Jose Ventura for performing a wall clean and graffiti removal at Gelman Library: “Wall looks good, thanks!”
  
• Jose Ventura for repairing a hole & installing a new floor door stop in Gelman Library: “Patch looks good, door stop on floor looks like a better solution than on the wall”
  
• Antoine Swilling, Louis Everett and George Clemmons for treating a lab in Ross Hall for pests. “Thank you to the technicians for offering multiple pest control methods since we work in a BSL-2 facility! They were very kind and extremely helpful.”
  
• Crystal Brown for removing graffiti from a Gelman Library Wall: “Great job, even painting, much appreciated”
  
• Lavern Mason Catrice Clarke for performing a housecleaning clean at SEH after an event: “The service was excellent. While the crew did not realize we needed to have Lehman’s Auditorium bleachers brought out, they quickly did it, no complaints. They were all terrific. Phil was awesome. The housekeeping team did a wonderful job with trash receptacles and pickup. Thank you to everyone.”
  
• Jose Guzman for fixing a door at Ross Hall: “Very quick! Thank you”

Congratulations to this weeks Kudos recipients!

• Brian Johnson and team for emptying the e-cycling tower at 1922 F St: “It was great experience. Kudos to everyone who worked on this.”
• Brandon Chamberlin for fixing the door stops for loading dock corridor lights at SEH: “Great work done!”
• Chauncey Ervin for clearing a clogged shower drain at Townhouse Row: “The guy was super nice and fixed the drain quickly!”
• William Cobey for restoring power to a Funger Hall classroom by resetting the breaker: “The problem was fixed the same day and the faculty member appreciates this service.”
• Thomas Queen for unclogging a toilet in West Hall: “Timely and professional”

5 Star Reviews for a 5 Star Team!

• Carl Bryant and Brian Johnson for performing a successful rash pickup at 2147 F St: “Couldn’t have happened faster. Many thanks.”
• Nana Antwi for vacuuming an office at Rome Hall: “The gentleman always does a good job.”
• Christopher Gammon and Jose Ruiz for repairing an HVAC issue at 522 22nd St: “The technician was helpful, professional, and went above and beyond to fix the issue.”
• Louis Everett for treating a room at 1922 F St. for pests: “Prompt and excellent. Thank you!!”
• William Speight for responding to a customer’s concern over the security of the Building entrance door handle of 2147 F St: “Well done communication between locksmith and carpenter. Truly appreciated how well each knew what was needed.”
• Jose Avila for responding to and escalating a carpentry emergency: ” Thoughtful and professional”

The reviews are in, our team is awesome.

• Souk Vongs for replacing several lights at Enterprise Hall: “Thank you!”
• Nelson Ventura for replacing a broken fridge in Shenkman Hall: “I appreciate the in and out and the knowing exactly what needed to occur so the problem was solved in a timely and efficient manner.”
• George Lovette for performing a requested carpet clean and stain removal at SEH: “Your staff is always professional and kind. Much appreciated. Thank you.”
• Steven Wilson and Kevin Jackson for installing blinds at Tompkins Hall: “Thanks”
• Nana Antwi for performing a vacuum cleaning in Rome 102B : “The gentleman always does a good job.”

Join us in kicking off the month with Five Star FixIt Reviews!

• Sonia Alvarado Hernandez for vacuuming an open suite in SEH: “Your staff is always professional and kind. Much appreciated. Thank you.”
• Julio Martinez for his quick turn around time creating a backlog of cubicle signs: “After being out on sick leave for six weeks, Julio came back to a pile of work! He went into overdrive and gave me all the signs that I had been asking for within his first week back.”
• Leule Ambaye for repairing a damaged wall at Samson Hall: “Wonderful job: prompt, great attention to detail, finished fast, thorough clean-up”
• Andre Freeman and Stephen Ankoma for repairing the A/C at GHSED: “The technicians who fixed my AC were efficient and fixed it within a few hours of submitting the ticket. Thank you!”
• Michael Graham for responding to and investigating a power outage at MPA: “The “tech” was perfect polite and polished for the position 🙂 he did great”
• Souk Vongs for replacing several lights at Enterprise Hall: “Thank you!”

¡Felicidades! to this weeks Kudos recipients!

• Jose Ventura for restoring the lamination to the Support Building reception desk: “Jose is meticulous in his work, and the outcome is always exceptional.”
• Roderick Garrett Jr. for restoring power to room 111 in the Student Center: ” I never caught the electrician’s name, but he’s always been an absolute pleasure. Zero complaints.
• Wallace Vauss for replacing the drinking water filter in an SEH Pantry: “Outstanding – thank you so much.”
• Terrence Branch for making keys for a Ross Hall office: “Excellent service all around.”
• Tim Lindsey for resetting breakers and restoring power to an Enterprise classroom: “The technician was great! I unfortunately didn’t get his name, but I want him to know that I was very happy with this help!!”

Hip Hip Hooray, cheers for completing another successful spring semester! Let’s take a look at the Last Kudos before Summer break.

• Jose Ventura for reinstalling a shower rod & installing a new paper toilet dispenser in a Potomac Hall bathroom: “The technician was extremely nice and fixed something else in the bathroom that I didn’t even request without me asking!”
• Antoine Swilling for inspecting traps in a Burns Law office: “Tony went above and beyond with customer service. The pests ought to be afraid.”
• Giovanny Ruiz for remounting a dislodged ventilation tube of a portable A/C unit: “The technician was excellent and did impressive work fixing my immediate problem.”
• Souk Vongs for resetting a heat pump in a suite at innovation Hall: “Technician kept us informed on progress and checked back in after adjusting the temperature.”
• Mohammed Siddique for providing cooling to a Mitchell Hall room where the thermostat was not turned on: ” The technician was a very friendly person. Thank you for the assistance.”