If you’re part of DSO and a regular user of AiM, FixIt, or Go (the mobile Work Management app), you’re likely already aware of the ongoing AiM Reboot effort. In this post, we’ll do a quick summary of what it’s all about and catch you up on some of our progress
What is the AiM Reboot?
“AiM Reboot” is shorthand for the changes we’re making to the AssetWorks’ products listed above in an effort to create a more user-friendly, flexible, accurate, and consistent experience across all three. The project is being completed in phases, but many of you should see changes beginning in October 2024.
What you should expect
- An IMPROVED system
- A series of small changes with high impact within FixIt and AiM
- Modified ways of doing some things with greater efficiency
- Adjustments to items that caused users
- Training, including hands on sessions and useful guides
What you SHOULDN’T expect
- A completely new system
- A new look for AiM
- A comprehensive redesign of FixIt
- A new way of doing everything
What’s been worked on?
As mentioned, the AiM Reboot is being worked on in phases, but some of the things that the project team has worked on so far include:
- Redesigned AiM Workdesks and universal Dashboards
- Additional ways to add phases to existing Work Orders through FixIt rather than AiM
- More tools for processing tickets in FixIt to avoid having to make corrections in AiM
- Improved status descriptions
- Removed outdated data such as demolished buildings, irrelevant assets, and employees that no longer work for GW
- Easier to understand Work Center names (for example, “APPLIANCE” instead of “WC13”)
- Clearly written Standard Operating Procedures (SOPs) to help with onboarding and to clarify processes
What’s next?
Here’s a peek at what’s next and where we are in the project.
