Skip to content

Author: stephanie.stinfort

Five Star FixIt Reviews 1/23/2024

A toast to this weeks Kudos recipients!

  • Miguel Alvarez for warming up a Phillips Hall office: “Appreciate the prompt response – office is now warm!”
  • Frank Fasi for replacing a key reader battery in Guthridge Hall: “Very nice”
  • Debebe Demeke for fixing a microwave door at Amsterdam Hall: “They also fixed our stove! So nice”
  • Duke Nyangau for fixing a thermostat in a Mitchell Hall room: “The technician was great and fixed the problem swiftly and efficiently.”
  • Aaron Ferebee for solving a gas smell at District House: “It was great. They came fast and helped solve the problem super quick. He was lovely and friendly”

Five Star FixIt Reviews 1/19/2024

A round of applause for this weeks Kudos recipients!

  • Monet Ballard for leading a well-organized relocation service at District House: “Monet and her team are amazing – very well-organized and easy move – thank you!”
  • Yared Yirgu for fixing a thermostat issue at Ross Hall: “The tech was great with following up with me”
  • Roger White, Souk Vongs and Tim Lindsey for their quick response to a leak at Discovery Hall: “I appreciated the prompt response by facilities and that they mopped both offices, took the soaked absorbent pads and placed new absorbent pads where we often get leaks.”
  • Michael Graham for replacing lightbulbs at 1959 E St.: “The technician replaced the globes and the lights work fine. It was fixed promptly. Very happy.”
  • William McKnight and Eric Jackson for fixing a thermostat at Lafayette: “They fixed the issue in a great way”
  • Jose Avila for cutting new keys for a closet at Stockton Hall: “Great! Fast and efficient “

DSF Trainings: Quarterly Safety Training and Let’s Talk Privacy! General Privacy Awareness Workshop

Each week we’ll be sharing the upcoming training and professional development opportunities available here at GW.


Wednesday 1/17

FBG Quarterly Safety Training
Join us for this quarter’s safety training, which will focus on Lockout Tagout Red Tag. Lockout Tagout, or LOTO, is the de-energizing and securing of equipment, machinery, or processes so hazardous energy isn’t re-introduced during servicing or repair. This includes closing electrical circuits and valves, neutralizing extreme temperatures, and the process of affixing a label, or tag, that communicates information about what’s being done to the machine or equipment and why it’s important. This training will specifically focus on Red Tag; alerting employees not to operate tagged equipment. In order to ensure that this training is accessible to as many people as possible, participants can choose to attend either the morning or afternoon session.

Session One

  • Time: 7:30am-9:00am
  • Location: Funger 103

Session Two

  • Time: 1pm-2:30pm
  • Location: USC 307

Thursday, 1/18

Let’s Talk Privacy! General Privacy Awareness Workshop
Join us and learn how to be responsible and transparent in the way we collect, maintain, and use Personally Identifiable Information (PII). This workshop will provide you with a better understanding of the essentials of Privacy, including individual responsibility to use PII only for authorized purposes and to protect it from loss. 

DSF Trainings: APPA – Leadership Academy and FBG Quarterly Safety Training.

Each week we’ll be sharing the upcoming training and professional development opportunities available here at GW.


Monday 1/16

APPA – Leadership Academy
Are you looking to become a more effective leader? Appas course on Facilities management may be for you. This is a 4 level course provides users the skills to change and develop organizations helping to guide and manage the assets of the institution.

Level I Helps your institution achieve sustained superior results by focusing on making individual leaders more effective. The most successful teams and organizations are led and driven by the character, strengths, and talents of their individual members.

Level II Focuses on understanding the dynamics of working together and successful ways to sustain trust which can be used to support successful relationships and team efforts.

In level III Participants develop and strengthen leadership skills while learning basic principles for organizational and managerial effectiveness. Attendees experience a dynamic learning environment utilizing engaging discussion groups, learning games, discovery exercises, synergy, and project collaboration. 

Level IV Prepares you with the organizational skills needed to sit at the table in order to provide excellent learning environments.

Time: 8:30am – 11:30am
11:30am – 3:30pm 
Location: Virtual
Register now


Wednesday 1/17

FBG Quarterly Safety Training

Join us for this quarter’s safety training, which will focus on Lockout Tagout Red Tag. Lockout Tagout, or LOTO, is the de-energizing and securing of equipment, machinery, or processes so hazardous energy isn’t re-introduced during servicing or repair. This includes closing electrical circuits and valves, neutralizing extreme temperatures, and the process of affixing a label, or tag, that communicates information about what’s being done to the machine or equipment and why it’s important. This training will specifically focus on Red Tag; alerting employees not to operate tagged equipment. In order to ensure that this training is accessible to as many people as possible, participants can choose to attend either the morning or afternoon session.

Session One

  • Time: 7:30am-9:00am
  • Location: TBD

Session Two

  • Time: 1pm-2:30pm
  • Location: TBD

Five Star FixIt Reviews 01/02/2024

Kicking off the year with Kudos!! Congratulations to our first 2024 recipients!

  • Terry Branch for installing cabinet locks in the SEH Breakroom: “Terry Branch has single-handedly saved the day at the SEH breakroom! The cabinets had no locks, and now they do!”
  • Norbert Brooks for vacuuming a room at Smith Hall: “Technician arrived promptly and took care of our request. He was friendly and efficient. Thank you!”
  • Eslie Murraine for checking out a lighting request and explaining to the customer how the lighting system is set up in Building AG: “Eslie was very helpful!”

Faculty and Staff Winter Celebration 2023 Photo Roundup

Last week faculty and staff got together at USC to enjoy the GW Winter Celebration. A great time was had as employees mingled over good food, listened to live music, and even got their likenesses captured by one of the several caricature artists. Night Staff enjoyed a more intimate celebration, leaving with portraits, photobooth pictures, and prizes. Thanks for wrapping up the year with us in style!


Five Star FixIt Reviews 12/18/2023

EXTRA! EXTRA! READ ALL ABOUT IT! Take a moment to read about this weeks Kudos Recipients!

  • Tim Lindsey for fixing a standing desk at Enterprise Hall: “Even though the problem he was called to fix wasn’t clearly listed under Facilities, he tackled it perfectly. He downloaded the manual, read it and came back the next day to fix it.”
  • Raymond Wallace for adjusting the temperature at an Enterprise office: “Very prompt and effective response thank you!”
  • William McKnight for opening the heating valves and restoring heat to a Rome Hall classroom: “It was so quick!”
  • John Gutierrez for adjusting the temperature at an SEH lab: “When I asked for a change to the temperature in my office, I could feel the change a couple of hours later.”
  • George Clemons and Louis Everett for their assistance in treating a pest issue at Madison Hall: “George was excellent to talk to when he came for the pre-pesticide inspection and the gentleman who completed the pesticide application was just as excellent to talk to. Great job and very thankful for your help!”
  • Souk Vongs and Roger White for repairing a broken door lock at Innovation Hall: “Great Techs! Very happy with experience.”
  • Jose Chevez for unclogging a bathroom sink in Guthridge Hall: “They showed up much faster than I expected”

FPCM Forward Awards from 2022 to 2023

We want to take a moment to recognize all of the FPCM Forward awards winners both past and present. The FPCM forwards awards commemorates staff for their commitment to GW’s Service Priorities: Safety, Care, and Efficiency. Outstanding new employees receive the Rookie Award and those that have demonstrated a mastery of all our Service Priorities receive the Only at GW Award.


October 2023

Safety Reid Thomas
Care – Phillip Thomas
Care – Ebony Malone
Efficiency – Anthony Baylor
Efficiency – Jose Flores
Rookie – Anya Welch
Only at GW – Terry McGhee

Winners of the most recent FPCM Forward Awards with special guests President Granberg and Vice President Sharon Reich Paulsen.

FPCM All Hands October 2023: Safety and Only at GW

FPCM All Hands October 2023: Rookie and Efficiency

FPCM All Hands October 2023: Care


July 2023

Safety Calvin Stewart
Care – Nelson Ventura
Care – Eslie Murraine Jr
Efficiency – Danielle Patterson
Rookie – Sultan Karimi
Only at GW – Dionne Thomas

FPCM All Hands July 2023: Care

FPCM All Hands July 2023: Efficiency and Only at GW

FPCM All Hands July 2023: Rookie and Safety


March 2023

Safety Leon Keys
Care Jose Guzman
Efficiency – Kevin Thomas
Rookie – Anny Lin
Rookie – Ashley Nicholas

FPCM All Hands March 2023: Safety and Only at GW

FPCM All Hands March 2023: Efficiency and Care Awards

FPCM All Hands March 2023: Rookie


October 2022

Safety Veronica Franklin
Care – Julie Perry
Efficiency – Ernest Hayes
Rookie – Vanea Pharr
Rookie – Brenda Guzman
Only at GW – Steve Ferrara

FPCM All Hands October 2022


June 2022

Safety Leon Rink
Care John Kane
Care – Glenda Alvarez
Efficiency – Monet Ballard
Efficiency – Almasi Sabir
Only at GW – Franklin Ard

FPCM All Hands June 2022

Five Star FixIt Reviews 12/11/2023

Felicitations, acclamations and congratulations to this weeks Kudos Recipients!

  • Duke Nyangau for replacing the thermostat at Guthridge Hall: “The guy who came was super super nice and respectful and even offered to leave if I needed to change my clothes or needed privacy as I was getting ready for class. He made us feel super comfortable, was really professional and deserves a raise/ appreciation!!”
  • Michael Mason for unclogging a toilet at Lafayette Hall: “It was more than great, thanks.”
  • Kevin Jackson for unclogging a bathroom sink in Shenkman Hall: “The technician was very nice and it was fixed quickly.”
  • Michael Akyea for replacing faulty lighting fixture and lamps at JBKO: “I love the new lighting fixture.”
  • Carl Bryant for performing a bulk trash pickup of of old desk chairs at Support Building: “Moon is the best! He is fast and efficient and gets the job done before you even know it!”
  • Jose Chevez, Kevin Thomas and Jose Ventura for containing and repairing damage caused by a leak in a South Hall Bathroom: “Very friendly and the work was complete quickly! “
  • Andre Freeman for adjusting the temperature in a Funger classroom: “The classroom was the perfect temperature today — thank you! “
  • Jose Chevez for unclogging a sink and shower drain at Building JJ: “Very nice and did a great, fast job”