Special thanks to this weeks kudos recipients! Your dedication is greatly appreciated.

• Carl Bryant, Victor Saunders and Rodney Totten for delivering boxes from the bookstore to 2025 F St: “All the guys were easy to work with and had the best attitudes. No one minded the rain! They were efficient, and the job was done neatly and quickly.”
• Raymond Wallace for ecycling pickup at Research Place: “VSTC staff always the greatest”
• Ebony Malone for providing vacuuming services at Science and Engineering Hall: “Thank you! It’s also great to have the fixit system for making these requests.”
• William Vigil for unclogging a drain at Somers Hall: “Process was very quick and easy!”
• Nestor Fuentes for restoring water pressure to a sink in Shenkman Hall: “The technician who came helped very much in a timely manner, and was extremely friendly and brightened my day!”
• Yared Yirgu for fixing the tempurature at Science and Engineering Building: “The technician was very helpful. I appreciate his quick response and his concern for making sure that all was well!”
• Nestor Fuentes for fixing a leaky faucet at Amsterdam Hall: “They did such a good job even though it was more work than was initially projected.”
• Raymond Wallace for replacing window blinds at Enterprise Hall: “Service was provided immediately for the public area.”
• Raymond Wallace for repairing a file cabinet drawer at 45155 Research Place: “Marvelous!”
• Terrence Branch for providing keys to Support Building: “The turnaround time from request to finished presentation was super speedy! Thank you!”
• Terry Snowden for repairing a window glass in Amsterdam Hall: “They were awesome! So nice and personable. I really enjoyed speaking with them and they did a great job.”
• Naomi Alvarado for cleaning lab area at Exploration Hall: “Housekeeper, Naomi Alvarado, reviewed the lab area with me prior to cleaning. She fulfilled the task in an exquisite manner. Thank you.”
• Terrence Branch for providing keys to Support Building: “The client was pleased — speed and efficiency!!”
• Debebe Demeke for replacing a fridge Potomac House: ” Everything was perfect and I was very satisfied with the work. Thanks for a job well done.”
• Housekeeping for cleaning the outdoor stoop at Building E: “Whoever cleaned our outdoor stoop/steps did an EXCELLENT job.”
• Frankie Green for vacuuming the floors at Science and Engineering Hall: ” The floors look much better. I’m sure the students noticed the difference and appreciated that the floors were clean.”
• Thomas Queen for replacing the lightbulbs in Merriweather Hall Bathroom: “I wasn’t there when it happened but the technician fixed my issue so kudos to them.”
• Terrence Branch for changing a key pad code in Media and Public Affairs: “Very prompt service. Completed within 24 hours.”
• Jose Ventura for fixing a window lock in Building AE, GSHED: “They came within an hour and quickly found a solution!”
• Christopher Gammon, Freddy Espinoza and Benyam Negusse for replacing a leaky unit at Law Clinic: “While the root problem has to be escalated to contractors, the HVAC staff who responded were proactive in providing space heaters.”

We’ve got so many kudos to catch up on that we’ve doubled the number in this post! Congrats to those mentioned in today’s Five Star FixIt Reviews!

• Jose Melgar for unclogging a drain at Shenkman Hall: “Very quick! Thank you!!”
• Charles Johnson for replacing a damaged mirror and soap dispenser in Ames Hall: “Our request was completed very quickly!”
• Nestor Fuentes for restoring the water temperature back to a normal range for resident at Shenkman Hall: “The technician was extremely helpful and explain everything to me. I understand the hot water is a building-wide issue, but I really appreciate the help I received today.”
• Tim Lindsey and Souk Vongs for responding to a carpentry issue at Enterprise Hall: “The immediate attention to the need was much appreciated. Thank you.”
• Terrance Bates and Terence Taylor for retrieving an earring from a sink drain in District House: “I truly appreciate their commitment to getting my earring back. I just wanted to make sure that the earring didn’t mess with the plumbing, the response time was fast, and they left my earring on a paper towel. Thank you to whoever did this.”
• Jose Chevez for fixing the water temperature at South Hall: “Amazing service”
• Jodi Friedman for repairing the shower at Thurston Hall: “Thank you for fixing the shower! “
• Terence Taylor for unclogging a sink drain at District House: “The technician was very kind and fixed our water pressure as well, even though our request had only been to fix the clogged drain.”
• Souk Vongs for fixing and restoring power in Exploration Hall: “The repair was done in a timely manner and issue resolved for faculty.”
• Charles Johnson for unclogging a drain at Somers Hall: ” The person who responded to the FixIt was extremely nice and we really appreciated him coming out so soon. He was amazing”
• Michael Akyea for taking care of a lighting issue at Ross Hall: “Mike was wonderful and always greeted me with a huge smile on his face.”
• Anthony Baylor for unclogging a toilet at District House: “They were great, thank you so much for your work. Couldn’t even tell someone had been there other than the fact the toilet was no longer clogged.”
• Jodien Gordon for fixing the toilet seat at Somers Hall: “Technician was super friendly and diligent”
• Touraj Jabbari for fixing the cracks a wall at Shenkman Hall: ” He was super nice and accommodating. Got it done fast and flawlessly. Couldn’t have been better! Thank you so much!!”
• Carl Bryant and Brian Johnson for the bulk trash pickup at Hall of Government: “workers are wonderful people!”
• Adolfo Palacios for fixing a jammed door at University Student Center: “Adolfo is amazing!”
• Carl Bryant and Brian Johnson for providing ecycling assistance at Funger Hall: “Service was fast and efficient”
• Aaron Ferebee for unclogging a drain at Mitchell Hall: “Thank you so much for also fixing the water pressure on my sink!”
• Anthony Jones for fixing lights at University Student Center: “The electrician was friendly, and did a great job. I wanted to say thank you to him for his expertise and good work.”
• Freddy Espinoza and Benyam Negussie for fixing air vent noise in Building E: “Service was provided promptly. The technicians were knowledgeable, professional, and courteous.”

We’re taking a moment to shine a spotlight on this weeks Kudos Recipients!

• Roger White for scheduling e-cycle pickup at Enterprise Hall: “Roger White was super helpful in scheduling the ecycle pick up. His team was efficient and diligent in loading a very large order of IT equipment from the VSTC data center.”
• Jose Guzman for taking care of a broken window at District House: “He did a great job, finished the job quick and was very polite and careful with everything!”
• Jose Melgar for restoring water pressure to the bathroom sink at International House: “It took less than 5 minutes and the technician was so kind! He was very polite as to not step on our bathroom mat which I really appreciated. Our request was also answered within less than 24 hours and that was amazing.”
• Roderick Garrett Jr for replacing interior lights as well as fridge lights at Shenkman Hall: “The person who helped with our issue was fantastic! I put in the request the night before and he changed the lights before the afternoon the following day. Very nice & fast & professional.”
• Julio Martinez received several Kudos for providing multiple cubicle signs for Support Building: “The turnaround time was fast –Thanks!”
• Debebe Demeke and Nelson Ventura for fixing the washing machine at Dakota Hall: “I really appreciate your guys’ work fixing the laundry machine. I know it took several visits, but I appreciate all the help!!”
• Donnell Gay for fixing the thermostat at District House: “Thanks for the advice.”
• Tim Lindsey, Souk Vongs and Raymond Wallace for providing event support at Enterprise Hall: “Huge help – thank you.”
• Carl Bryant and Brian Johnson for e-cycle pickup at Science and Engineering Hall: “The work was completed really quickly! Thank you for your prompt response!”
• Adolfo Palacios for fulfilling keys request at 1922 F St: “Thank you so so much to the Facilities Team!!! Despite the known heavy workload, attentive to the urgent need and specifics, the dispatcher and the locksmiths took care of us in the best way possible. I deeply appreciate the work, and extend the gratitude from the PSYD Leadership and Center Clinic personnel!”

Five Star FixIt Reviews is back and we can’t wait to shine a light on our Facilities staff for all the outstanding work they do. Each week, we’ll be posting a new round of kudos straight from our FixIt customers. A round of applause is in order for this week’s group!

• Jeffery Kinard and William Vigil for fixing the toilet at West Hall: “The two men who fixed my toilet were very kind and quick! They did a great job!”
• Kevin Ngamakoua for warming up a room at Gelman: “We know you all got a lot on your plate so thanks for taking time to come out here and fix these issue for us.”
• Maurice Stewart for the speedy window screen replacement at Somers Hall: “It was very timely! I am very grateful for their assistance.”
• Larry Broaddus for fixing the water temperature at South Hall: “He was patient and explained what was going on to me.”
• Nestor Fuentes for unclogging the sinks at Shenkman Hall: “Very fast response. Thanks.”
• John Adams for replacing the interior lights at Support Building: “Friendly and attentive service!”
• Kevin Thomas for fixing a closet door at Support Building: “Kevin listens and understands the whole problem before he starts to fix things. He doesn’t just assume what is needed. He’s the BEST.”
• William Cobey and Michael Graham for replacing the lights at Corcoran Gallery: “Quick and courteous service!”
• Jimmy Thrower for fixing the toilet paper holder at District House: “the request was fulfilled within a day or two which is great timing, and the toilet paper holder feels a lot more secure than before, thank you!!!”
• Jodien Gordan for unclogging a sink drain at Cole Hall: “Very nice technician.”