Kicking the day off with a round of Kudos!

• Jimmy Thrower and Michael Akyea for replacing faulty light bulbs in a Ross Hall office: “Perfect”
• Debebe Demeke and Nestor Fuentes for replacing a leaking dishwasher at Shenkman Hall: “Glad we got a new dishwasher”
• Wallace Vauss for assisting a customer who was concerned about a ceiling leak. Wallace inspected and confirmed that there was no leak: “Thank you so much for your help”
• Michael Graham for replacing multiple interior lights at 2013 H St: “Michael ALWAYS does a quick and thorough job with our lighting requests.”
• Wallace Vauss for unclogging a tub at Munson Hall: “Good work”
• Sonny Saadi for assisting with a flooring replacement at Elliott School: “This was such a great experience working with Sonny Saadi! He was a great partner on this project and helped answer many questions that my team had along the way.”
• Stephen Morant for fixing and replacing lamps in a Milken office: “Thank you! I don’t know the person who did it; they were quiet and in and out in record time.”
• Jose Melgar for replacing a broken microwave at Shenkman Hall: “Very kind person came and took care of my issue right away”
• Jason Neves for replacing a shower curtain in a Shenkman Hall dorm room: “Thanks for the new curtain!”
• Chris Gammon for fixing a bathroom exhaust fan in a Shenkman Hall bathroom allowing it to run quietly and smoothly: “Thanks for fixing the fan, bathroom sounds much better and air flows.”

Hip Hip Hooray, 5 stars all around!!

• Antoine Swilling and Louis Everett for handling a pest issue in Gelman Library: “As a facilities worker myself I must say that the customer service from GWU workers is now and has always been great.”
• Terrence Branch for creating Keys for Facilities Central: “The request was handled quickly.”
• William Vigil for repairing a water bottle filling station at Ames Hall: “Thanks for getting to this so quickly.”
• Kevin Bell for repairing interior lights at Ross Hall: “The issue was quickly and effortlessly resolved. I didn’t expect the ticket to be resolved less than 24 hours after my filing it.”
• Wallace Vauss for repairing a toilet in Smith Hall: “The technician arrived even more promptly than expected. I had only asked for our toilet seat to be tightened, but he noticed the handle was leaking and fixed that for us as well. The work was completed perfectly in under 15 minutes and totally exceeded our expectations. Thank you so much for all you do!”
• Tony Standard for unclogging a shower drain at FSK: “Technician was very polite and professional and quickly resolved our issue. He left the area clean and made a great impression. Fixing our shower made our week. Thanks!”
• Jose Ventura for reinstalling a closet shelf and rod that detached from a 2109 dorm room wall: “The workers were very nice, quick, and on-time. Loved their service.”
• Kevin Jackson for unclogging a bathroom sink at Madison Hall: “Hi, the technician was extremely nice and professional. He also fixed the bathroom very fast!”
• Souk Vongs for replacing interior lights in an women’s bathroom and Hallway at Enterprise Hall: “Super fast response”
• Terrence Branch for replacing a key for a Tompkins Hall office: “Mr. Terrence Branch did a superb job in both a timely response and an expert solution to the problem.”

Please give a round of applause to this weeks Kudos recipients!

• Antoine Swilling and Louis Everett for handling a pest issue in Gelman Library: “As a facilities worker myself I must say that the customer service from GWU workers is now and has always been great.”
• Terrence Branch for creating Keys for Facilities Central: “The request was handled quickly.”
• William Vigil for repairing a water bottle filling station at Ames Hall: “Thanks for getting to this so quickly”
• Kevin Bell for repairing interior lights at Ross Hall: “The issue was quickly and effortlessly resolved. I didn’t expect the ticket to be resolved less than 24 hours after my filing it.”
• Wallace Vauss for repairing a toilet in Smith Hall: “The technician arrived even more promptly than expected. I had only asked for our toilet seat to be tightened, but he noticed the handle was leaking and fixed that for us as well. The work was completed perfectly in under 15 minutes and totally exceeded our expectations. Thank you so much for all you do!”
• Tony Standard for unclogging a shower drain at FSK: “Technician was very polite and professional and quickly resolved our issue. He left the area clean and made a great impression. Fixing our shower made our week. Thanks!”

Another successful week! Congratulations Team!

• Terry Branch for making keys for a new mechanical lock at SEH: “Mr. Terry Branch is a model of both kindness and efficiency … plus, he knows his locks and keys!”
• Aaron Ferebee for repairing a drain stopper in a Mitchell Hall sink: “The guy that came was really nice and worked quickly, and showed me what he did. Very cool.”
• Raymond Wallace, Souk Vongs and Tim Lindsey for assisting in an event set up and breakdown at Enterprise Hall: “The room looked very nice and just as requested.”
• Jose Guzman for replacing stained ceiling tiles in Ross Hall: “Everything was great.”

A Toast to this weeks Kudos recipients!

• Debebe Demeke for repairing a washing machine at 1959 E Street: “I wasn’t home when someone came to fix our laundry machine, but I just wanted to extend a sincere thank you for getting it back up and running again. Your assistance was greatly appreciated!”
• Steven Wilson for replacing a window bind in a Shenkman Hall room: “They were great!”
• Leule Ambaye for unclogging a bathroom sink at Mitchell Hall: “Very efficient and helpful.”
• Kevin Thomas for assisting in an FSK wall repair: “GWU supervisor named Kevin visited twice to check things were going well.”
• Julio Martinez for creating and installing a few cubicle hanger signs at Support Building: “Julio is a master at signage. No matter how complicated the request, he is always perfectly accurate!”

Welcome Back! Let’s take a moment to congratulate this weeks Kudos recipients!

• Kevin Thomas for repairing holes in an FSK corridor: “Looks great”
• Wallace Vauss and Cornell Prailow for fixing and cleaning up clogged toilet at Phillips Hall: “Thanks for fixing the toilets!”
• Stephan Morant for replacing lights and lamps in a South Hall room: “FixIt request was responded to immediately. The repair was made a couple of hours after the request was made.”
• Michael Akyea for assisting a student regarding a small fire or spark caused by a hot plate at SEH: “Michael was very helpful. He was able to explain what may have caused the fire in the hot plate and demonstrate that the electrical outlet was working properly and was not involved in the fire. I learned a lot of valuable information from his visit.”
• Edward Oliver for unclogging a toilet in Somers Hall: “They were so prompt and nice!!!”