Kudos to this week’s recipients!

• Gerson Parralez for repairing a thermostat in a Mitchell Hall resident room: “Both technicians who came over the past few days were extremely kind and helpful, and did their best to fix the problem at hand as quickly as possible”
• Crystal Brown for investigating a ceiling concern in s South Hall dorm room: “Thank you for checking!”
• Roderick Garrett Jr for replacing a lightbulb in a Shenkman Hall Kitchen: “Thanks for the new light, guy who fixed it was really helpful!”
• Crystal Brown for fixing a drain stopper in a South Hall Bathroom: “We really appreciated Crystal’s work!!!”
• Michael Akyea for replacing interior lights at Phillips Hall: “The electrician that came was so friendly, professional and really nice…he’s so great, thank you!”

Kicking the day off with a round of Kudos!

• Jimmy Thrower and Michael Akyea for replacing faulty light bulbs in a Ross Hall office: “Perfect”
• Debebe Demeke and Nestor Fuentes for replacing a leaking dishwasher at Shenkman Hall: “Glad we got a new dishwasher”
• Wallace Vauss for assisting a customer who was concerned about a ceiling leak. Wallace inspected and confirmed that there was no leak: “Thank you so much for your help”
• Michael Graham for replacing multiple interior lights at 2013 H St: “Michael ALWAYS does a quick and thorough job with our lighting requests.”
• Wallace Vauss for unclogging a tub at Munson Hall: “Good work”
• Sonny Saadi for assisting with a flooring replacement at Elliott School: “This was such a great experience working with Sonny Saadi! He was a great partner on this project and helped answer many questions that my team had along the way.”
• Stephen Morant for fixing and replacing lamps in a Milken office: “Thank you! I don’t know the person who did it; they were quiet and in and out in record time.”
• Jose Melgar for replacing a broken microwave at Shenkman Hall: “Very kind person came and took care of my issue right away”
• Jason Neves for replacing a shower curtain in a Shenkman Hall dorm room: “Thanks for the new curtain!”
• Chris Gammon for fixing a bathroom exhaust fan in a Shenkman Hall bathroom allowing it to run quietly and smoothly: “Thanks for fixing the fan, bathroom sounds much better and air flows.”

Hip Hip Hooray, 5 stars all around!!

• Antoine Swilling and Louis Everett for handling a pest issue in Gelman Library: “As a facilities worker myself I must say that the customer service from GWU workers is now and has always been great.”
• Terrence Branch for creating Keys for Facilities Central: “The request was handled quickly.”
• William Vigil for repairing a water bottle filling station at Ames Hall: “Thanks for getting to this so quickly.”
• Kevin Bell for repairing interior lights at Ross Hall: “The issue was quickly and effortlessly resolved. I didn’t expect the ticket to be resolved less than 24 hours after my filing it.”
• Wallace Vauss for repairing a toilet in Smith Hall: “The technician arrived even more promptly than expected. I had only asked for our toilet seat to be tightened, but he noticed the handle was leaking and fixed that for us as well. The work was completed perfectly in under 15 minutes and totally exceeded our expectations. Thank you so much for all you do!”
• Tony Standard for unclogging a shower drain at FSK: “Technician was very polite and professional and quickly resolved our issue. He left the area clean and made a great impression. Fixing our shower made our week. Thanks!”
• Jose Ventura for reinstalling a closet shelf and rod that detached from a 2109 dorm room wall: “The workers were very nice, quick, and on-time. Loved their service.”
• Kevin Jackson for unclogging a bathroom sink at Madison Hall: “Hi, the technician was extremely nice and professional. He also fixed the bathroom very fast!”
• Souk Vongs for replacing interior lights in an women’s bathroom and Hallway at Enterprise Hall: “Super fast response”
• Terrence Branch for replacing a key for a Tompkins Hall office: “Mr. Terrence Branch did a superb job in both a timely response and an expert solution to the problem.”

Please give a round of applause to this weeks Kudos recipients!

• Antoine Swilling and Louis Everett for handling a pest issue in Gelman Library: “As a facilities worker myself I must say that the customer service from GWU workers is now and has always been great.”
• Terrence Branch for creating Keys for Facilities Central: “The request was handled quickly.”
• William Vigil for repairing a water bottle filling station at Ames Hall: “Thanks for getting to this so quickly”
• Kevin Bell for repairing interior lights at Ross Hall: “The issue was quickly and effortlessly resolved. I didn’t expect the ticket to be resolved less than 24 hours after my filing it.”
• Wallace Vauss for repairing a toilet in Smith Hall: “The technician arrived even more promptly than expected. I had only asked for our toilet seat to be tightened, but he noticed the handle was leaking and fixed that for us as well. The work was completed perfectly in under 15 minutes and totally exceeded our expectations. Thank you so much for all you do!”
• Tony Standard for unclogging a shower drain at FSK: “Technician was very polite and professional and quickly resolved our issue. He left the area clean and made a great impression. Fixing our shower made our week. Thanks!”