Lets give a round of applause to this weeks Kudos Recipients!

• Aaron Ferebee for repainting a kitchen faucet and replacing toilet at 1959 E ST: “he was great!”
• Julio Martinez for creating and installing a new/updated cubicle sign at Support Building: “Julio used an old sign and was able to add a third name to it, therefore not wasting materials! I am always impressed by his work.”
• Gary Lee and HVAC team for resetting a thermostat to cooling setting at South Hall: “The gentlemen who came in to fix our AC were swift and extremely polite. Would want them to come every time I had an issue.”
• Carl Bryant, Brian Johnson, Mark Jones and Shaunte Wilkins assisting with move from Kogan Plaza to Student Center: “Brian, Carl and the rest of the team were a delight to work with”
• Julio Martinez for creating and installing a new cubicle sign at Ross Hall: “Thank you”
• Gregory Rinks for disconnecting smoke detector and rerouting to United Security: “Super prompt response!”
• Jose Melgar for unclogging the bathroom sink drain at Madison Hall: “Great job, quick response and left much better than when it was working prior to the issue with the sink.”
• Nestor Fuentes for Unclogging a bathtub drain at International House: “Very polite and professional. He explained what caused the issue clearly, and was quick and efficient in resolving the problem. Very happy with the service.”
• Michael Akyea for replacing lights at Ross Hall: “Mike was great installing the light timer and fixing all lights out.”
• The Event Set Up and Support Team for assisting in a move and set up at Science and Engineering Hall: “The guys came back quickly when we needed an extra table. They were the BEST!”
• Esther Eshun for providing housekeeping services at Support Building: “Thank you so much!”
• Anthony Bethea for patching and painting a wall in District House: “I wasn’t home when they came to fix the wall, but I came back and it looked brand new! A relief with move-out being soon.”
• Jodien Gordon for repairing a dresser at Somers Hall: “The employee was very courteous and helpful!”
• Tony Standard for mending a leaky valve at Guthridge Hall: “My technician was so kind— he not only fixed the issue professionally (a leak under my sink) but actually put the items that go under my sink back for me. He also fixed the water pressure on my bathroom sink as well after noticing it wasn’t very strong. I unfortunately did not get his name, but am so grateful for the kindness he showed me!”
• Yared Yirgu for restoring lab to a comfortable temperature at Science and Engineering Hall: “GREAT”
• Victor Aguilar for cleaning services to the white boards at Enterprise Hall: “The request was fulfilled in a timely manner.”
• Yared Yirgu for fixing a thermostat issue at Ross Hall: “He was amazing!! He kept coming back to make sure the job was done well and complete!”
• Benyam Negussie and Freddy Espinoza for adjusting the temperature at Jacob Burns Law Library: “Thank you so much! I appreciate the communications regarding the status of this ticket, the timely response to the ticket, and the results – our staff have responded that the temperature is noticeably cooler and much more comfortable. We are grateful for the Facilities team!”
• Michael Graham for disconnecting an overhead light at Media and Public Affairs: “Very quick and effective response. Thank you!”
• Benyam Negussie and Freddy Espinoza for adjusting the temperature at Bell Hall: “Thank you for the quick response.”

We are proud to have employees like you as part of our team. Heartfelt congratulations to this weeks kudos recipients.

• John Swieczkowski for unclogging the kitchen sinks at District House: “The plumber was very nice funny and helpful and got the problem solved super fast. I didn’t get his name but was extremely pleasant!”
• Jose Ventura for repairing a hole in the wall at 2035 F 100: ” I wish I got his name but the man who came to patch the wall was great and left the wall looking like nothing ever happened!”
• Souk Vongs for resetting the low air pressure on rooftop unit in Discovery Hall Avenir Foundation Collections and Conservation Resource: ” Very quick and appreciated response”
• Crystal Brown for fixing a loose door latch in Potomac House: ” The employee was very kind, and they got the job done extremely quickly. They also had me double-check it to ensure it was completely fixed, which I appreciated.”
• George Clemons for handling a pest problem at 1959 E Street: “He got in touch with me to let me know what was going on, they are on top of it. Thanks”
• Terrence Branch for providing keys to Ross Hall: “Happy with the service”
• Bobby Brown for painting a room in Mitchell Hall: ” The painter was so kind and hard working!! He always informed me when he would be in my room and the progress of his work. 10/10″
• Christopher Gammon for fixing the noise problem with the air conditining unit in Mitchell Hall: “The worker was so kind and funny. Also, I submitted my request last night, and he came this afternoon around 1:00. I really appreciate the quick turn around. “
• Christopher Gammon for cleaning the AC unit in Mitchell Hall: “The technician was one of the kindest people I have met. He was fast and super kind with my situation with my cat. We had a lovely conversation. He is awesome! I wish I got his name!”
• Yared Yirgu for replacing the thermostat in Ross Hall: “I did not catch his name but he was very nice and professional. He even came back to check his work!”
• Julio Martinez for creating and installing a new cubicle sign at Support Building: “Julio is always efficient and does a clean and professional job!”
• Wallace Vauss for unclogging bathroom sink in Fulbright Hall Landmark Building: “The sink is fixed!!! Thank you!!!”
• Jason Kinikin for resetting GFCI breaker and restoring power in a classroom at Science and Engineering Hall: “I had a great experience with the technician. He talked me through how he was repairing the doors and what may have happened to cause the problems.Thank you.”
• Jeffery Kinard for his quick response to an unseasonably warm classroom at Ames Hall: “My classroom was 80 degrees (displayed on the thermostat). Someone quickly came and turned off the convector and was friendly and apologetic more could not be done.”
• George Clemmons for his assitance with a pest issue in a room at Mitchell Hall: “George Clemmons is an absolute treat. My roommate and I absolutely loved him and all his help over the past few days!”
• Anthony Baylor for replacing a shower head at District House: “Very happy with the new shower head.”
• Jose Ventura for replacing a broken office chair at Funger Hall: “The issue was fixed very quickly! Thank you for that”
• Martin Matthews for replacing drip pans at District House: “Came by very fast”
• Jeffery Kinard and HVAC Team for repairing AC at Cole Hall: ” The two lovely people who came to my room treated me with absolute respect and kindness. My issue felt valid and they not only fixed my problem, but also walked me through what they were doing and what I can do to improve the situation. I can tell they are both extremely hardworking and kind people and I just wanted to extend my gratitude for their job done today. Thank you again for everything.”
• Christopher Gammon for adjusting the temperature in a room at University Student Center: “Thank you for such a quick response!”
• Crystal Brown for tightening the hinges of the cabinets and fixing the hand sanitizer dispenser at Support building : “Crystal is the best! Patient and smart and thorough!”

Special thanks to this weeks kudos recipients! Your dedication is greatly appreciated.

• Carl Bryant, Victor Saunders and Rodney Totten for delivering boxes from the bookstore to 2025 F St: “All the guys were easy to work with and had the best attitudes. No one minded the rain! They were efficient, and the job was done neatly and quickly.”
• Raymond Wallace for ecycling pickup at Research Place: “VSTC staff always the greatest”
• Ebony Malone for providing vacuuming services at Science and Engineering Hall: “Thank you! It’s also great to have the fixit system for making these requests.”
• William Vigil for unclogging a drain at Somers Hall: “Process was very quick and easy!”
• Nestor Fuentes for restoring water pressure to a sink in Shenkman Hall: “The technician who came helped very much in a timely manner, and was extremely friendly and brightened my day!”
• Yared Yirgu for fixing the tempurature at Science and Engineering Building: “The technician was very helpful. I appreciate his quick response and his concern for making sure that all was well!”
• Nestor Fuentes for fixing a leaky faucet at Amsterdam Hall: “They did such a good job even though it was more work than was initially projected.”
• Raymond Wallace for replacing window blinds at Enterprise Hall: “Service was provided immediately for the public area.”
• Raymond Wallace for repairing a file cabinet drawer at 45155 Research Place: “Marvelous!”
• Terrence Branch for providing keys to Support Building: “The turnaround time from request to finished presentation was super speedy! Thank you!”
• Terry Snowden for repairing a window glass in Amsterdam Hall: “They were awesome! So nice and personable. I really enjoyed speaking with them and they did a great job.”
• Naomi Alvarado for cleaning lab area at Exploration Hall: “Housekeeper, Naomi Alvarado, reviewed the lab area with me prior to cleaning. She fulfilled the task in an exquisite manner. Thank you.”
• Terrence Branch for providing keys to Support Building: “The client was pleased — speed and efficiency!!”
• Debebe Demeke for replacing a fridge Potomac House: ” Everything was perfect and I was very satisfied with the work. Thanks for a job well done.”
• Housekeeping for cleaning the outdoor stoop at Building E: “Whoever cleaned our outdoor stoop/steps did an EXCELLENT job.”
• Frankie Green for vacuuming the floors at Science and Engineering Hall: ” The floors look much better. I’m sure the students noticed the difference and appreciated that the floors were clean.”
• Thomas Queen for replacing the lightbulbs in Merriweather Hall Bathroom: “I wasn’t there when it happened but the technician fixed my issue so kudos to them.”
• Terrence Branch for changing a key pad code in Media and Public Affairs: “Very prompt service. Completed within 24 hours.”
• Jose Ventura for fixing a window lock in Building AE, GSHED: “They came within an hour and quickly found a solution!”
• Christopher Gammon, Freddy Espinoza and Benyam Negusse for replacing a leaky unit at Law Clinic: “While the root problem has to be escalated to contractors, the HVAC staff who responded were proactive in providing space heaters.”

We’ve got so many kudos to catch up on that we’ve doubled the number in this post! Congrats to those mentioned in today’s Five Star FixIt Reviews!

• Jose Melgar for unclogging a drain at Shenkman Hall: “Very quick! Thank you!!”
• Charles Johnson for replacing a damaged mirror and soap dispenser in Ames Hall: “Our request was completed very quickly!”
• Nestor Fuentes for restoring the water temperature back to a normal range for resident at Shenkman Hall: “The technician was extremely helpful and explain everything to me. I understand the hot water is a building-wide issue, but I really appreciate the help I received today.”
• Tim Lindsey and Souk Vongs for responding to a carpentry issue at Enterprise Hall: “The immediate attention to the need was much appreciated. Thank you.”
• Terrance Bates and Terence Taylor for retrieving an earring from a sink drain in District House: “I truly appreciate their commitment to getting my earring back. I just wanted to make sure that the earring didn’t mess with the plumbing, the response time was fast, and they left my earring on a paper towel. Thank you to whoever did this.”
• Jose Chevez for fixing the water temperature at South Hall: “Amazing service”
• Jodi Friedman for repairing the shower at Thurston Hall: “Thank you for fixing the shower! “
• Terence Taylor for unclogging a sink drain at District House: “The technician was very kind and fixed our water pressure as well, even though our request had only been to fix the clogged drain.”
• Souk Vongs for fixing and restoring power in Exploration Hall: “The repair was done in a timely manner and issue resolved for faculty.”
• Charles Johnson for unclogging a drain at Somers Hall: ” The person who responded to the FixIt was extremely nice and we really appreciated him coming out so soon. He was amazing”
• Michael Akyea for taking care of a lighting issue at Ross Hall: “Mike was wonderful and always greeted me with a huge smile on his face.”
• Anthony Baylor for unclogging a toilet at District House: “They were great, thank you so much for your work. Couldn’t even tell someone had been there other than the fact the toilet was no longer clogged.”
• Jodien Gordon for fixing the toilet seat at Somers Hall: “Technician was super friendly and diligent”
• Touraj Jabbari for fixing the cracks a wall at Shenkman Hall: ” He was super nice and accommodating. Got it done fast and flawlessly. Couldn’t have been better! Thank you so much!!”
• Carl Bryant and Brian Johnson for the bulk trash pickup at Hall of Government: “workers are wonderful people!”
• Adolfo Palacios for fixing a jammed door at University Student Center: “Adolfo is amazing!”
• Carl Bryant and Brian Johnson for providing ecycling assistance at Funger Hall: “Service was fast and efficient”
• Aaron Ferebee for unclogging a drain at Mitchell Hall: “Thank you so much for also fixing the water pressure on my sink!”
• Anthony Jones for fixing lights at University Student Center: “The electrician was friendly, and did a great job. I wanted to say thank you to him for his expertise and good work.”
• Freddy Espinoza and Benyam Negussie for fixing air vent noise in Building E: “Service was provided promptly. The technicians were knowledgeable, professional, and courteous.”

We’re taking a moment to shine a spotlight on this weeks Kudos Recipients!

• Roger White for scheduling e-cycle pickup at Enterprise Hall: “Roger White was super helpful in scheduling the ecycle pick up. His team was efficient and diligent in loading a very large order of IT equipment from the VSTC data center.”
• Jose Guzman for taking care of a broken window at District House: “He did a great job, finished the job quick and was very polite and careful with everything!”
• Jose Melgar for restoring water pressure to the bathroom sink at International House: “It took less than 5 minutes and the technician was so kind! He was very polite as to not step on our bathroom mat which I really appreciated. Our request was also answered within less than 24 hours and that was amazing.”
• Roderick Garrett Jr for replacing interior lights as well as fridge lights at Shenkman Hall: “The person who helped with our issue was fantastic! I put in the request the night before and he changed the lights before the afternoon the following day. Very nice & fast & professional.”
• Julio Martinez received several Kudos for providing multiple cubicle signs for Support Building: “The turnaround time was fast –Thanks!”
• Debebe Demeke and Nelson Ventura for fixing the washing machine at Dakota Hall: “I really appreciate your guys’ work fixing the laundry machine. I know it took several visits, but I appreciate all the help!!”
• Donnell Gay for fixing the thermostat at District House: “Thanks for the advice.”
• Tim Lindsey, Souk Vongs and Raymond Wallace for providing event support at Enterprise Hall: “Huge help – thank you.”
• Carl Bryant and Brian Johnson for e-cycle pickup at Science and Engineering Hall: “The work was completed really quickly! Thank you for your prompt response!”
• Adolfo Palacios for fulfilling keys request at 1922 F St: “Thank you so so much to the Facilities Team!!! Despite the known heavy workload, attentive to the urgent need and specifics, the dispatcher and the locksmiths took care of us in the best way possible. I deeply appreciate the work, and extend the gratitude from the PSYD Leadership and Center Clinic personnel!”

Five Star FixIt Reviews is back and we can’t wait to shine a light on our Facilities staff for all the outstanding work they do. Each week, we’ll be posting a new round of kudos straight from our FixIt customers. A round of applause is in order for this week’s group!

• Jeffery Kinard and William Vigil for fixing the toilet at West Hall: “The two men who fixed my toilet were very kind and quick! They did a great job!”
• Kevin Ngamakoua for warming up a room at Gelman: “We know you all got a lot on your plate so thanks for taking time to come out here and fix these issue for us.”
• Maurice Stewart for the speedy window screen replacement at Somers Hall: “It was very timely! I am very grateful for their assistance.”
• Larry Broaddus for fixing the water temperature at South Hall: “He was patient and explained what was going on to me.”
• Nestor Fuentes for unclogging the sinks at Shenkman Hall: “Very fast response. Thanks.”
• John Adams for replacing the interior lights at Support Building: “Friendly and attentive service!”
• Kevin Thomas for fixing a closet door at Support Building: “Kevin listens and understands the whole problem before he starts to fix things. He doesn’t just assume what is needed. He’s the BEST.”
• William Cobey and Michael Graham for replacing the lights at Corcoran Gallery: “Quick and courteous service!”
• Jimmy Thrower for fixing the toilet paper holder at District House: “the request was fulfilled within a day or two which is great timing, and the toilet paper holder feels a lot more secure than before, thank you!!!”
• Jodien Gordan for unclogging a sink drain at Cole Hall: “Very nice technician.”