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Month: May 2024

Five Star FixIt Reviews for 5/20/2024

Hip Hip Hooray, cheers for completing another successful spring semester! Let’s take a look at the Last Kudos before Summer break.

  • Jose Ventura for reinstalling a shower rod & installing a new paper toilet dispenser in a Potomac Hall bathroom: “The technician was extremely nice and fixed something else in the bathroom that I didn’t even request without me asking!”
  • Antoine Swilling for inspecting traps in a Burns Law office: “Tony went above and beyond with customer service. The pests ought to be afraid.”
  • Giovanny Ruiz for remounting a dislodged ventilation tube of a portable A/C unit: “The technician was excellent and did impressive work fixing my immediate problem.”
  • Souk Vongs for resetting a heat pump in a suite at innovation Hall: “Technician kept us informed on progress and checked back in after adjusting the temperature.”
  • Mohammed Siddique for providing cooling to a Mitchell Hall room where the thermostat was not turned on: ” The technician was a very friendly person. Thank you for the assistance.”

DSF Trainings: Asset Works Webinar and Health Privacy at GW

Each week we’ll be sharing the upcoming training and professional development opportunities available here at GW.


Tuesday 5/28

Asset Works WEBINAR
Please join speakers Meghan Fitterer, Kyle Isenhour, James Wolf and Aaron Davis as they cover

  • Updates on the Facilities Services (Custodial) SIG
  • Issues solved and Enhancements, including:
    • Payable and Receivable Lease
    • Blanket Purchase Orders
    • Vendor Part Profile
    • Standard Data Connectors
    • Error handling in ReADY 
    • Survey Enhancements 
    • and more
  • Fault Detection & Diagnostics
  • Visualize – GIS 
  • Updated location for AiM Help Documentation 

Time: 1pm-1:45pm
Location: Virtual


Thursday 5/30

Health Information Privacy Health Privacy at GW – What law applies?
The University maintains health information related to its students, employees and community members, either at the Student Health Center, in student records, in records maintained by the university clinics, or in human resource employment files. Whether these records are covered under FERPA or HIPAA, or in certain instances are not covered under any privacy law, can be a very confusing topic.

This workshop will provide an overview of the privacy of health information, aiming to clarify what information is covered by what law, when, and where.

Time: 11am-12pm
Location: Virtual

Five Star FixIt Reviews for 5/7/2024

Blessed to work with the best of the best. How about a round of applause for this weeks’ Kudos recipients?

  • Joe Pack for repairing the BIG team’s cooler: ” When the BIG Team’s cooler on wheels suffered an immobilizing and urgent need for repair, Joe not only reassembled one of the tires but tightened up the whole wagon to make it more secure. We are so fortunate to have skilled and accommodating staff at the ready! Thanks, Joe.”
  • Mike Akyea for repairing several broken lights at Ross Hall: “Mike Akyea took the time to change not just one set of lights but all of the lights in the Dean’s Suite that were out. There were many more than I indicated on my request.”
  • Maurice Stewart for repairing a dresser drawer in a West Hall room: “The experience was very great overall! The technician was courteous and kind as well as efficient in fixing my drawer :)”
  • Chauncey Ervin for unclogging a Shenkman hall bathroom sink: “Great employee!!!!”
  • Wallace Vauss and Giovanny Ruiz for repairing a leak in at an SEH lab: “Any water in our laboratories that does not have an obvious source is very concerning and I believe warrants a quick response. Wallace and Giovanny responded very quickly to my FixIt request, which was very much appreciated. They were also very courteous, professional, thorough in their investigation, and helpful. “
  • Jodi Friedman for fixing a Mitchell Hall bathroom door: “Amazing job, super helpful and quick”
  • Christopher Gammon for adjusting a Dakota Hall thermostat: “Technician was great and kept me updated through call and text!”