As part of the launch of our brand new FPCM Employee Guidebook, FPCM Senior Associate Vice President Baxter Goodly sent along the note below. You can always view the guidebook at go.gwu.edu/fpcmguidebook.
FPCM Team,
I am pleased to share with you a new and revised FPCM Guidebook. This document provides information specific to FPCM policies and procedures and should routinely be used as a reference tool for all employees. It does not replace university issued policies but does serve as a general guideline for multiple areas within our organization. As the need arises, this guidebook will be updated and changes will be communicated accordingly.
Please take the time to become familiar with the pertinent information contained herein.
Each week we’ll be sharing the upcoming training and professional development opportunities available here at GW.
Tuesday 11/7
Privacy: Sharing university data with third party service providers In this webinar, addressed to GW staff and faculty, we will review privacy considerations and implications associated with transferring university data to third party providers.
AIM Training Are you looking to clean up your skills? Learn the ins and outs of AIM, or perhaps you simply need a refresher on the basics. If so, join the AIM training led by Charles Mayfield. Charles walks the class through the site, explaining proper processes, providing time-saving shortcuts, and encouraging class participation with interactive examples. Participants will leave with greater knowledge and confidence in their daily interactions with AIM.
Time: 9am-11am
Location: Support Building 211
Tuesday 11/14
Manager Essentials The manager essentials training provides participants with the knowledge and easy-to-apply tools needed to become an even more successful manager than they are today. Suzy Wilber will help participants understand what “great management” is and isn’t, increase skills in influencing positive change, and help participants become more astute on how to be a more effective manager. Ensuring that managers are equipped with the knowledge and know-how to nurture, motivate, and get the best out of their teams.
Time: 8am-12pm
Location: Support Building 310
Capitol Buildings Engineering and Facility Maintenance Show Attend the 2023 Capitol Buildings Engineering and Facility Maintenance Show to see industry professionals along with product and service providers addressing important issues including energy, operations, safety and security as well as many more!
Diversity and Inclusion Workshop This workshop is an excellent opportunity for professional and personal development and growth as Dr. Jordan Shelby West offers ways to support and fully respect all members of the GW community who transition across sex and/or gender identities, as well as explaining pronouns and providing language and definitions related to gender, sex, and sexuality. Attendance is highly recommended, and lunch will be provided.
Congratulations to this weeks Kudos recipients! Your dedication has resulted in such well-deserved acknowledgement!
Terrence Branch for making and delivering keys to Support Building: “Terry is always expedient and friendly!”
Stephen Ankoma for reinstalling and resetting a thermostat at Thurston Hall: “Great job!”
Jose Guzman for repairing an office door at SEH: “The technician was amazing and fixed the problem very efficiently”
Crystal Brown for unclogging a laboratory sink at Strong Hall: “The women who helped fix our sink was absolutely wonderful. She came bright and early and was so sweet and nice. Everything was done so efficiently as well.”
Giovanny Ruiz and Christopher Gammon for replacing a thermostat at Townhouse Row G: “We were first visited within two hours of the fixit request, which was quite lovely and fast. Within twelve(ish) hours, our thermometer was replaced.”
Tony Standard for unclogging a kitchen sink at Building JJ: “The issue was fixed very quickly, which is great!”
Souk Vongs for moving a overhead shelf in an Enterprise Hall cubical: “I appreciated that they showed up first thing Friday morning instead of having me wait and wonder!”
Nelson Ventura for fixing a dishwasher at Amsterdam Hall by resetting the control panel: “The technician was very nice and helpful and got everything fixed!”
Ronald Brown for delivering a desk chair to West Hall: “You guys are wonderful.”
Souk Vongs and Raymond Wallace for repairing a chair at enterprise Hall: “Had great ideas about how to fix the chair”
Victor McKay for his prompt response to a lighting issue at Ross Hall: “Victor was incredibly prompt and helpful. :)”
Jose Ventura for repairing a door latch at Milken: “Very quick response”
Terrence Branch for making and delivering keys to the University Student Center: “When my keys arrived, they did not work in the locks. I called Terry Branch and he brought Jose as soon as possible to my office to find the problem. I’m very pleased with this transaction.”
Devon Williams for installing new dresser drawers at Somers Hall: “I was fascinated how quickly my problem was solved. Thank you so much.”
Carl Bryant for performing a bulk trash pickup at Elliott School: “The gentlemen who came to pick up my bulk items were very kind and personable!”
Adolfo Palacios for replacing a lock at Rome Hall: “I didn’t catch the locksmith’s name. He could not have been more skilled, courteous and kind. Our lock was in place this morning.”
Crystal Brown for replacing a missing ceiling tile at Grad school of Education and Human Development: “The ceiling tile is perfect, and the technician cleaned the mess from the former ceiling time collapsing on the wall just below the ceiling. Much appreciated!”
Roger White for adjusting a dehumidifier in Enterprise Hall: “Superior service, as always!”
Jose Guzman for repairing the entrance door to the Smith Center: “Thank you for fixing it so quickly!”
Paul Tucker for increasing the temperature at SEH: “Thank you. The temperature in ECE Suite 5000 is better/warmer now. It is not cold like it was before. Thank you.”
Did you know GW has its very own staff council? It’s true! The GW Staff Council was formed this year with the approval of former President Wrighton to serve the interests and needs of GW staff. It’s made up of staff like us to assist in university decision making, review concerns, provide feedback to the administration, and generally serve as a voice for employees. And yes, even staff from the Division of Safety & Facilities have a say in this new group. Margaret Wagner and Jodi Friedman are proudly serving as our current representatives.
The Division of Safety & Facilities has an outstanding track record of retaining employees for years and we can’t tell you how appreciative we are of all the folks who have stuck by GW through thick and thin. Please take a moment to check out all the people who are celebrating Career Milestones in 2023. If you see your name on the list, congratulations! And you should have received an invitation in your email from Greenvelope to a special reception in your honor! RSVPs are due November 8th. Please contact your manager if you need assistance with RSVPing. Details for the events are below.
For those celebrating 20+ years at GW November 28th 12pm to 2pm City View Room at 1957 E St.
For those celebrating 5 to 15 years at GW November 29th 12pm to 2pm City View Room at 1957 E St.
We’d also like to take a moment to recognize two employees in particular who spent significant portions of their careers with GW. Kather White (40 years) and Raymond Perry (15 years) sadly both passed away earlier this year. We’ll always appreciate their contributions to the university and we hope you’ll join us in remembering the time we got to spend with them.
Calvin Williams, 50 Kather White, 40 Peter Clarke, 40
Franklin Ard Sr, 35 David Pannell, 35 Maureen Crentsil, 35 Alpheus Demesme, 35 Vida Collison-Quartey, 35 Richard Lewis, 30 Jose Guzman, 30 Hilda Merche, 25 Maria Javier, 25 Stephen Belardo, 25 Sheldon White, 25 Leroy Keys, 20 Rebecca Ashitey, 20 Victor McKay, 20 Ernest Crentsil, 20 Mark Stegmeier, 20 Thomas Fitzpatrick, 20 Yaa Aniakwa, 20 Teisha Pettus, 20 Shola Wahab, 20
Each week we’ll be sharing the upcoming training and professional development opportunities available here at GW.
Tuesday 11/14
Manager Essentials The manager essentials training provides participants with the knowledge and easy-to-apply tools needed to become an even more successful manager than they are today. Suzy Wilber will help participants understand what “great management” is and isn’t, increase skills in influencing positive change, and help participants become more astute on how to be a more effective manager. Ensuring that managers are equipped with the knowledge and know-how to nurture, motivate, and get the best out of their teams
Time: 8am-12pm
Location: Support Building 310
bh
Capitol Buildings Engineering and Facility Maintenance Show Attend the 2023 Capitol Buildings Engineering and Facility Maintenance Show to see industry professionals along with product and service providers addressing important issues including energy, operations, safety and security as well as many more!
Diversity and Inclusion Workshop This workshop is an excellent opportunity for professional and personal development and growth as Dr. Jordan Shelby West offers ways to support and fully respect all members of the GW community who transition across sex and/or gender identities, as well as explaining pronouns and providing language and definitions related to gender, sex, and sexuality. Attendance is highly recommended, and lunch will be provided.
Stephen Ankoma and Quan Lee for restoring a unit at JBKO: “They were efficient, polite, and left everything the way they found it!”
Joe Pack and team for repairing a door Hinge at 2208 F St: “They troubleshooted, and fixed the problem. It took maybe 15 minutes. They were quick and effective”
Conor Doremus for resetting a key card lock at Amsterdam Hall: “Good/fast timing. Didn’t even see the worker. Appreciate the work.”
Jose Melgar for fixing a leaky toilet at Shenkman Hall: “Great technician thank you very much!”
Edward Thompson and Christopher Gammon fixing the A/C and thermostat issue at Dakota: “The crew came by and quickly fixed our AC issue with great customer service. They were extremely helpful in helping me understand how to use the unit. Shoutout to the guys that came they were fantastic.”
Jose Melgar for unclogging a bathroom sink at Shenkman Hall and restoring water pressure: “Fast, quick, and successful”
George Clemons for removing spiders in an International House bathroom: “George did a great job! He was very kind when greeting us”
Jeffrey Kinard his attentiveness in fixing an A/C unit at Somers Hall: “We appreciated the timely manner in which our AC was fixed and the technician even left a nice note telling us why hot air was coming out.”
Gary Lee and Stephen Ankoma for for adjusting the temperature in a South Hall dorm: “This is the only time Fix-it technicians have actually listened to our needs. Gary and Stephen were extremely courteous and solved our AC situation that has been an issue since last fall. I was told last fall that nothing could be done about it being hot in our dorm, but Gary and Stephen found the issue and fixed it.”
Leule Ambaye for securing the door hinges and locks all bathrooms door in a Thurston Hall dorm: “It was done in an extremely quick fashion and it works perfectly now.”
Bobby Brown for repairing three major wall issues at a Thurston dorm: “Bobby was an incredible person and did an amazing repair.”
Roderick Garrett Jr for repairing interior lights and a cord switch at Madison Hall: “My technician was very friendly, a very hard worker and a pleasure to be around!!”
Crystal Brown for replacing a window screen at Madison Hall: “I heard from my roommates the worker, Crystal, was very polite, so that is a bonus.”
Christopher Gammon for restoring cool air to a room at Madison Hall: “Very fast and polite.”
Nestor Fuentes for replacing a broken toilet in Shenkman Hall: ‘It was completed in a timely fashion.”
Nestor Fuentes for restoring the water pressure at Dakota Hall bathroom: “Thank you so much!!! While it was a small fix this has made such a difference for our room. We greatly appreciate it!”
Jose Melgar for unclogging a bathroom sink at Shenkman Hall: “Incredibly quick response time”
Tony Standard for installing a new water filter at Duques Hall: “I appreciate the promptness and Tony came back to make sure I had the information to order a new cannister.”
Anthony Bethea and Michael Akyea for fixing light fixtures in a District House bedroom and providing a finishing paint job: “Very nice employees!”
Jose Chevez for unclogging a bathroom sink at Guthridge: “Great at his job, was quick and timely with his work.”
Introducing the Five Star FixIt Awards! We want to recognize the three people who receive the most five star reviews in 2023. They’ll all be getting a snazzy trophy to commemorate the achievement. Let’s take a look at the top ten contenders as of the end of September!
Souk Vongs – 12 Brian Johnson – 11 Terrence Branch – 11 Christopher Gammon – 10 Raymond Wallace Jr. – 10 Freddy Espinoza – 8 Jose Melgar – 8 Julio Martinez – 8 Yared Yirgu – 8 Carl Bryant – 7 Charles Johnson – 7 Jose Ventura – 7 Nestor Fuentes – 7
Thank you all for your outstanding work and good luck finishing in the top three!
