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Month: October 2023

Five Star FixIt Reviews 10/30/23

¡Felicitaciones! Félicitations! Complimenti! Congratulations! to this weeks Kudos Recipients!

  • Debebe Demeke for repairing a fridge at Amsterdam Hall: “The person who came was so nice and efficient!”
  • Crystal Brown for unclogging a bathroom sink drain at South Hall: “The technician who came was very helpful! She unclogged our sink and let us know how best to address the problem in the future. We are grateful she came quickly and worked efficiently and was so kind!”
  • Kevin Jackson for repairing multiple fixes including a request to remove a closet door at International House: “The technician was so respectful and helpful. He deserves a raise!”
  • Jose Melgar for fixing a dripping showerhead at Shenkman Hall: “Our technician was very friendly and helpful! Thank you!”
  • Gary Lee and Edward Thompson for replacing and reprograming a thermostat at Potomac House: “We appreciate the efficiency of fixing our room”
  • Duke Nyangau and the Zone 3 HVAC team for replacing the HVAC unit at 2109 F St. : “The technicians who helped us today went above and beyond to do so and it was really appreciated! Not only did they get back to us in a timely manner, but they were so helpful and polite the whole experience. They really made what could have been a stressful move in experience so easy.”
  • Eric Hamilton for replacing a desk chair in West Hall : “He was very kind and courteous”
  • Terrence Branch for providing new keys to an office at Samson Hall: “The keys work well”
  • Maurice Stewart for unclogging a shower drain at Cole Hall: “I’m really happy with the experience. The system to input requests, and the timely resolution was very good.”
  • Zone 3 Custodial Team for a thorough clean at South Hall: “FixIt was timely and so kind! They made sure to take care of all of our concerns.”
  • Gary Lee and Edward Thompson for replacing an HVAC unit at Strong Hall: “The technicians were very kind and funny.”
  • Adam Poplin and Zone 2 team for restoring boilers at Amsterdam Hall: “Thank you for fixing the boilers so quickly!”
  • Event Setup and Support team for assisting with Student Orientation at SEH: “Thanks!”
  • Michelle McCray for removing mold in a District House bathroom: “They re-caulked the floor and everything!! I was really pleased with this because I was worried the mold would come back. Thanks so much!!”
  • Raymond Wallace and Souk Vongs for performing a minor move at 45155 Research Place: “Staff are always super helpful and friendly – could not ask for better service”
  • Yared Yirgu for restoring an A/C in Rome Hall back to working order: “I was really impressed by the prompt response and job completion of your technicians!”

Five Star FixIt Reviews 10/27/2023

  • Stephen Ankoma and Quan Lee for restoring a unit at JBKO: “They were efficient, polite, and left everything the way they found it!”
  • Joe Pack and team for repairing a door Hinge at 2208 F St: “They came to fix the problem. They troubleshooted, and it took maybe 15 minutes. They were quick and effective”
  • Conor Doremus for resetting a lock at Amsterdam Hall: “Good/fast timing. Didn’t even see the worker. Appreciate the work.”
  • Jose Melgar for fixing a leaky toilet at Shenkman Hall: “Great technician thank you very much!”
  • Edward Thompson and Christopher Gammon fixing the A/C and thermostat issue at Dakota: “The crew came buy and quickly fixed our AC issue with great customer service. They were extremely helpful in helping me understand how to use the unit. Shoutout to the guys that came they were fantastic.”
  • Jose Melgar for unclogging a bathroom sink at Shenkman Hall and restoring water pressure: “Fast, quick, and successful”
  • George Clemmons for removing spiders in an International House bathroom: “George did a great job! And was very kind when greeting us”
  • Jeffrey Kinard his attentiveness in fixing an A/C unit at Somers Hall: “We appreciated the timely manner in which our AC was fixed and the technician even left a nice note telling us why hot air was coming out.”
  • Gary Lee and Stephen Ankomafor for adjusting the temperature in a South Hall dorm: “This is the only time Fix-it technicians have actually listened to our needs. Gary and Stephen were extremely courteous and solved our AC situation that has been an issue since last fall. I was told last fall that nothing could be done about it being hot in our dorm, but Gary and Stephen found the issue and fixed it.”
  • Leule Ambaye for securing the door hinges and locks all bathrooms door in a Thurston Hall dorm: “It was done in an extremely quick fashion and it works perfectly now.”
  • Bobby Brown for repairing 3 major wall issues at a Thurston dorm: “Bobby was an incredible person and did an amazing repair.”
  • Roderick Garrett Jr for repairing interior lights and a cord switch at Madison Hall: “My technician was very friendly, a very hard worker and a pleasure to be around!!”
  • Crystal Brown for replacing a window screen at Madison Hall: “I heard from my roommates the worker, Crystal, was very polite, so that is a bonus.”
  • Christopher Gammon for restoring cool air to a room at Madison Hall: “Very fast and polite.”

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