Good vibes continue to roll in through the FixIt survey. Keep up the great work and thanks for setting a good example to the people listed below!

• Thomas Queen and facilities team for their quick responses.
• Christopher Gammon for fixing the A/C in Amsterdam: “Chris was my technician and he was swift, respectful, and capable.”
• Gerson Parralez for getting the A/C back up and running at 1922 F St: “Thanks for the speedy response and fix!”
• Raymond Wallace and Souk Vongs for replacing an arm on an instructor chair at Innovation Hall.: “Appreciate the speed at which the request was completed. Thank you.”
• Julio Bonilla for creating detailed signage for BIG at Support Building : “Julio Bonilla always does a five-star job with his signage! He is detail-oriented and exact about his work, which serves him well.”
• Jose Avila, Terrence Branch and the Gworld Team for their attentiveness and assistance fixing an electric door lock at The Fowler Career Center: “We had several people follow up so we felt very taken care of! Thank you!”
• Aaron Ferebee for repairing a soap dispenser at 2013 H St: “He did a great job”
• Terrence Branch for providing an additional key for a customer at Samson Hall: “Thank you for the quick response.”
• Michael Akyea for his assistance and communication regarding the replacement of inteiror lights at SEH: “I mainly worked with Mike in electrical and he was great. Very communicative about what needed to be done and any delays that would hit the timeline.”
• Mike Okoh and Kevin Moorefield for their timely service getting the elevators at Jacob Burns Law Library back online: “The service we received was timely, quick, professional and courteous, and having the elevator brought back online so quickly was a help to the entire law school. Thank you very much for your assistance with this issue.”
• Freddy Espinoza and Gerson Parralez for regulating the A/C in an office at MPA : “Process was handled very quickly, thank you.”
• Carl Bryant and Brian Johnson for their assitance on a minor move at Support Building: “Brian and Carl are always efficient and attentive to our specific needs. They think smart and work smart!”
• Tim Lindsey and Souk Vongs for placing rolling trash bins at Research Place: “Unbelievably great service”
• Anthony Hillman, Brian Johnson and Victor Saunders for their help with a bulk trash pickup at 814 20th St: “The gentlemen who came for my lift were professional, kind, and very fun, I was pleasantly surprised by how quickly after I submitted the request that I got the call to coordinate the pickup. 10/10 for the team!”
• Raymond Wallace for fixing the A/C at Research Place: “service was way above what was expected – cannot be more appreciative”
• Julio Martinez for creating and installing a new cubicle sign at Ross Hall: “Placard was delivered promptly”
• Charles Johnson for replacing lights at a West Hall bathroom: “He was lovely and super quick. Thank you!”
• Lavern Mason, Ebony Malone and team for their event set up and support during a retirement party at SEH: ” Ebony Malone and her crew were on top of their game! Our big retirement party ran smoothly, thanks to their preparation in plenty of time and their ongoing attention to the cleanliness of the lobby.”
• Antoine Swilling for treating a room at Ross Hall for ants: “Fast, efficient, and professional”
• Charles Johnson for unclogging a sink and shower drain at West Hall.: “Mr. Charles is AMAZING!!”
• Jose Guzman for fixing the JBKO exterior door: “I appreciate how quickly this was addressed!!”
• Souk Vongs and Raymond Wallace for assisting a customer with a minor move at Enterprise Hall: “The staff were professional, customer focused and super helpful.”
• Quan Le for fixing the A/C at an office in Phillips Hall: “Thank you for repairing the HVAC in my office efficiently.”

The positive reviews are still pouring in from earlier in 2023! Keep up the great work!

• Terrence Branch for creating cabinet keys for Support Building: “Terry got the job done within a 24-hour period! Fastest ever! He is always so accommodating.”
• Carlos Danbney for Vacuuming floor at Science and Engineering Hall: “Thanks so much!”
• Raymond Wallace for fixing a door lock in Enterprise Hall: “Immediate service much appreciated.”
• Julio Martinez for creating and installing new cubicle sign at Support Building: “Julio is always courteous and efficient and does an excellent job.”
• Leule Ambaye for replacing a door holder at Bell Hall: “Thank you for the prompt service.”
• Michael Akyea for replacing lamps at Ross Hall: “Mike always does a phenomenal job and has excellent customer service skills. He is friendly and a great electrician who is able to explain everything to me in laymans terms”
• Julio Martinez for creating and installing a nameplate insert at Enterprise Hall: “It was quick”
• Adolfo Palacios for changing the lock and securing the door to the roof at Tompkins Hall: “Great job, done very quickly and professionally”
• Tony Standard for unclogging a bathroom sink in Francis Scott Key: “Thank you for handling this in a timely manner”
• William Perez for fixing HVAC unit at Phillips Hall: “No problems. Thanks”
• Giovanny Ruiz for fixing HVAC unit at Grad School Of Education and Human Development: “Not sure who did it, but it worked! The classrooms had air conditioning and the students rejoiced.”
• Brian Johnson and Victor Saunders for completing a large ecycling pick up: “Thank you for completing this bulk waste electronics pickup this week. Warmly, Kris”
• William Vigil for his maintenance service to a stove at West Hall: “thank you so much! I know it was something small but they were noticeably getting pretty bad and I didn’t want it to become a hazard. I’m glad it was handled quickly and am overall very appreciative!”
• Yared Yirgu for fixing thermostat issue at Ross Hall: “Thank you for your follow-up and assistance.”
• Jose Chevez for unclogging shower drain at South Hall: “Great and quick !”
• Benyam Ngussie, Yared Yirgu and Stephen Ankoma for cooling several classrooms at Phillips Hall:”You got the job done! Thanks!”
• Souk Vongs for replacing a Peloton bike seat at Enterprise Hall: ” Appreciate the immediate installation of the replacement bike seat post in the VSTC gym for safety reasons.”
• Anthony Baylor for unclogging a toilet and shower drain at District House: “Timely and friendly, thank you”
• Brian Johnson and Mark Jones for the bulk trash pick up at Support Building: ” Thank you!”
• Brian Johnson and Mark Jones for the ecycling pickup at Science and Engineering Hall: “Thank You!”
• Brian Johnson and Victor Saunders for ecycle pickup at Science and Engineering Hall: “Thank you for performing this bulk pickup quickly and cleanly.”
• Roger White for his in person check in regarding an event set up at Enterprise: “I appreciate Roger checking in with me in person to ensure all was set up as requested. All needs met, thanks!”
• Sara Bautista for doing a thorough vacuum at Enterprise Hall: “It looked beautiful – I was so embarrassed for spilling my nuts, but the cleanup was phenomenal. Thank you so much.”
• Tim Lindsey and Souk Vongs for setting up and taking down a room at Exploration Hall: “We appreciate the immediate response to setting up and taking down the room for the Loudoun County Election Polling group which is scheduled 2-3 times a year.”
• Souk Vongs for resetting a thermostat at Innovation Hall: “Technician was courteous and helpful.”

Lets give a round of applause to this weeks Kudos Recipients!

• Aaron Ferebee for repainting a kitchen faucet and replacing toilet at 1959 E ST: “he was great!”
• Julio Martinez for creating and installing a new/updated cubicle sign at Support Building: “Julio used an old sign and was able to add a third name to it, therefore not wasting materials! I am always impressed by his work.”
• Gary Lee and HVAC team for resetting a thermostat to cooling setting at South Hall: “The gentlemen who came in to fix our AC were swift and extremely polite. Would want them to come every time I had an issue.”
• Carl Bryant, Brian Johnson, Mark Jones and Shaunte Wilkins assisting with move from Kogan Plaza to Student Center: “Brian, Carl and the rest of the team were a delight to work with”
• Julio Martinez for creating and installing a new cubicle sign at Ross Hall: “Thank you”
• Gregory Rinks for disconnecting smoke detector and rerouting to United Security: “Super prompt response!”
• Jose Melgar for unclogging the bathroom sink drain at Madison Hall: “Great job, quick response and left much better than when it was working prior to the issue with the sink.”
• Nestor Fuentes for Unclogging a bathtub drain at International House: “Very polite and professional. He explained what caused the issue clearly, and was quick and efficient in resolving the problem. Very happy with the service.”
• Michael Akyea for replacing lights at Ross Hall: “Mike was great installing the light timer and fixing all lights out.”
• The Event Set Up and Support Team for assisting in a move and set up at Science and Engineering Hall: “The guys came back quickly when we needed an extra table. They were the BEST!”
• Esther Eshun for providing housekeeping services at Support Building: “Thank you so much!”
• Anthony Bethea for patching and painting a wall in District House: “I wasn’t home when they came to fix the wall, but I came back and it looked brand new! A relief with move-out being soon.”
• Jodien Gordon for repairing a dresser at Somers Hall: “The employee was very courteous and helpful!”
• Tony Standard for mending a leaky valve at Guthridge Hall: “My technician was so kind— he not only fixed the issue professionally (a leak under my sink) but actually put the items that go under my sink back for me. He also fixed the water pressure on my bathroom sink as well after noticing it wasn’t very strong. I unfortunately did not get his name, but am so grateful for the kindness he showed me!”
• Yared Yirgu for restoring lab to a comfortable temperature at Science and Engineering Hall: “GREAT”
• Victor Aguilar for cleaning services to the white boards at Enterprise Hall: “The request was fulfilled in a timely manner.”
• Yared Yirgu for fixing a thermostat issue at Ross Hall: “He was amazing!! He kept coming back to make sure the job was done well and complete!”
• Benyam Negussie and Freddy Espinoza for adjusting the temperature at Jacob Burns Law Library: “Thank you so much! I appreciate the communications regarding the status of this ticket, the timely response to the ticket, and the results – our staff have responded that the temperature is noticeably cooler and much more comfortable. We are grateful for the Facilities team!”
• Michael Graham for disconnecting an overhead light at Media and Public Affairs: “Very quick and effective response. Thank you!”
• Benyam Negussie and Freddy Espinoza for adjusting the temperature at Bell Hall: “Thank you for the quick response.”