by Kristen Franklin (kjfrank@gwu.edu)
With the GW student population spanning over 130 countries, GW Housing has taken the proactive measure to support and enhance the student experience by purchasing the Xerox Easy Translator Service app for out Xerox machine. This app has the capability to translate documents into numerous languages, which assists our office in both translating our documents into students’ native languages and translating documents received from students in other languages to English.
By utilizing this tool, we are able to provide students with an increased understanding of the documents they are signing, such as the Housing License Agreement, and help to clarify any questions they may have. Outside of housing, other departments may find this app helpful in translating advising guides, codes of student conduct, applications, directions, or FAQs.
If you have a Xerox machine, you may download the translator app by visiting the application gallery on the machine and then contacting Xerox to complete the installation.
We have used the app to translate the Housing License Agreement from English into French, Korean, and Spanish and have also used it to translate documents for residency exemption into English.
Kristen Franklin is the Associate Director for GW Housing overseeing communications, social media, residence hall opening and closing, customer service, and housing assignments.
